Wesley Berry Flowers Complaints and Reviews

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Wesley Berry Flowers
Main address: 6677 Orchard Lake Road 48322 West Bloomfield MI
(800)628-9371, ,
  • 1,028+49 mobile complaints
  • $63.9K claimed losses
  • $59 average
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Ordered flowers on friday morning, paid extra for GUARANTEED same day delivery. They were sent to the wrong place. I was promised monday delivery...still nothing. Same run around BS every time i call. Here we are tuesday afternoon and they tell me they were delivered!!!!! Never happened. Ended up having to dispute the charge with my bank. Now i have to wait 10 to get my $100 back. Add comment

     

  • 1 day ago
  • Other
  • Flower Delivery Express
  • 1
  • 1
  • 18

I ordered flowers that were supposed to be delivered that day or the next. They never arrived and I couldn't get through to a real person in customer service either. They kept taking my name, and filling out a form. It really put me over the edge when the poor flustered guy who takes your name to fill out a form (not someone in customer services who can actually resolve the problem by the way)... Read more

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This company is a complete scam.buyers be ware! I was charged $148 and the flowers and balloon to my sister were never delivered. Better business bureau . Read reviews Add comment

     

  • Sep 25
  • Flowers / Florist
  • Los Gatos, California
  • Price Changing
  • 20

I tried to order my wife a $50 bouquet of flowers with a $10 stuffed animal. While browsing their site I was offered a $50 coupon. When I went to purchase there was no total given (which I should have recognized as the sign of a scam) and the items listed were: $50 flowers $10 animal $30 "service fee" $5-ish tax -$50 coupon Which should add up to about $45 (I forget the exact tax amount). ... Read more

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  • Sep 25
  • Flowers / Florist
  • Marion Station, Maryland
  • Undelivered Flowers
  • 13

I placed an order for flowers to be delivered to a good friend who had just had brain surgery. The following day I got an email saying there was something wrong with the address and to call. I did and after 20 minutes a person picked up saying she was only the answering service and someone will get back to me. They never did. I called again, got the answering service and was tod the same... Read more

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  • Sep 23
  • Flowers / Florist
  • Old Town, Maine
  • Sympathy Flowers
  • 28

I placed an order for sympathy flowers on a Wednesday to be delivered on a Friday for the wake because there was no funeral. NEVER ARRIVED! My brother called to say they never made it. I called 4days in a row on hold for 30 minutes or more and was told they would escalate the issue for a return call.NEVER got that either. Had to call my credit card company to dispute with them. $165.00 and no... Read more

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  • Sep 22
  • Flowers / Florist
  • Rensselaer Falls, New York
  • Florist Service
  • 2
  • 2
  • 26

I have had the same issues. I cancelled an order immediately after I made the order because the ad was very misleading. It stated free delivery but then tacked on a $30.00 handling and service fee, on top of the fact that the $50.00 rebate could only be used at their company. I didn't see this until after I made the order. A $15.00 order had turned into a $65.00 order. I called them immediately... Read more

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  • Sep 20
  • Flowers / Florist
  • Undelivered Flowers
  • 1
  • 1
  • 32

I ORDERED FLOWERS AND A BALLOON FOR A FRIEND WHO RECENTLY HAD SURGERY. THE FLOWERS WERE SUPPOSED TO BE DELIVERED THE NEXT DAY AND THEY WERE NOT DELIVERED. FINALLY SPOKE WITH SOMEONE AND THEY SAID THEY WOULD LOOK INTO IT AND GET BACK TO ME. THEY NEVER CALLED ME BACK SO I CALLED AGAIN AND WAS TOLD THAT IT TAKES 24 HOURS TO RESEARCH IT. SOOOOO I WAITED AND STILL NO ONE CALLED. SO I CALLED AGAIN AND... Read more

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  • Sep 19
  • Flowers / Florist
  • Ellenboro, North Carolina
  • Flowers Refund
  • 25

They did the same thing to me. I ordered roses for my fiancee on September 6th. I also ordered a stuffed bear and paid another $6.95 extra to have everything delivered within four hours. My total paid was $91.52. The delivery never came so I started calling just to get an answering service to which I told my story to and was told by them that a manager would be calling me back. Well, it's... Read more

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  • Sep 19
  • Flowers / Florist
  • Grand Island, New York
  • Funeral Flowers
  • 2
  • 2
  • 24

Ordered flowers online from this company at 11:00 ish. Was told it would be there later that evening wake was from 4-8 and no flowers. Called on Wed morning day of the funeral to find out where my flowers were it took forever to get through and actually find someone to help. I did and this person said she would give me a store credin my email for 150.00 of course at this point I would never buy... Read more

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