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1.3 Based on 714 reviews
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  • Customers like
    • Fast delivery 6
    • Initially finding on web 6
    • Very unsatisfactory 6
  • Customers don't like
    • Customer service 89
    • Bait and switch on order 44
    • Extreme overpricing 42

I ordered a bonsai tree for Father's Day. I asked for a photograph of the tree that was delivered. A bonsai tree was not delivered to my father. Instead, a mixture of small potted plants was delivered. And, I never received a photograph. I was a little disappointed, but my dad was pleased with his gift. So I guess it worked out. I'm not sure if I would use this service again. I'm not really pissed, just a little disappointed. I don't... Read more

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Arrangement that I ordered was not even close to what was delivered. My 6 yr old neice could have done a better job. Further, I reached out to the Company and at very least wanted an acknowledgement to my email -- and nothing. This will be my first and last order.

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I ordered flowers online, when I went to the cart to pay there was extra money for delivery and handling that was not specified, I called to cancel and they told me I couldn't but would give me a future discount, told them I wasn't interested, then they wanted to give me a $50.00 future coupon for flowers and $15.00 credit, asked them just to credit my card and wouldn't do it, they charged me anyway and I never got the flowers. I have emailed... Read more

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Never delivered my order but took my money. Angry and upset.

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Quality of product was not as described on the website. Product #WBF 01846. I paid $85.39 the product description stated the fruit basket would have a wood chipped basket, with green taffeta ribbon. The fruit pictured was supposed to be pineapple, apples, oranges, bananas, pears, and other seasonal fruit. This purchase was for my children's wedding anniversary. Instead they received a basket that looked like a fast food fish and chip basket,... Read more

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I ordered flowers for my sister in the hopital in Santa Cruz, CA on a Tuesday WITH SAME DAY DELIVERY. She went home on Thursday - no flowers. Then they insist on delivering to her house just outside of Hollister. They showed up a week and a day from the date of the order and they THREW THEM OVER THE FENCE IN A BOX AND LEFT. In addition to the bouquet, they charge a shipping service $12.99, handling $ 4.99 and sales fee of $9.34. It was a... Read more

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Just some general information to help you out when choosing to order from these "sending only call centers." WB is one of many of these call centers. All of them offer arrangements at "sale" prices that a real florist cannot create for the amount of money they receive over the wire services. In my part of the world, there are three wire services that florists can choose to participate in. Teleflora's Dove system, FTD's Mercury system and... Read more

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Awful!!!! Complete bait and switch. Spent $90 on flowers that showed up in plastic with no vase!! Looked nothing like the picture. Absolute fraud.

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Wesley Berry Flowers - Disappointed
1 of 2

Placed an order for the Birthday Choice Bouquet today and added 3 mylar balloons. The order arrived on time to my office where they were delivered to a co-worker however there were no balloons and the flower arrangement was the tiniest most pathetic arrangement I have ever seen...for the money...$37.99 (see attached picture, it's smaller than a 12oz bottle of water, would you spend $55.97 on that? Includes shipping & handling) I am now on the... Read more

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