1.2
  • Customer service3 votes
  • Delivered cancelled order1 votes
  • cancelled order Delivered1 votes
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I ordered flowers to be delivered on December 19th 2014 which is today and they have messed up and not sure exactly when the flowers will be delivered to my mother on her 81st birthday will never order from this people again ridiculousa very dissatisfied customer Add comment

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  • 1 day ago
  • Flowers / Florist
  • Birthday Flowers
  • 52
  • REVIEW RATING 5/5
Wesley Berry Flowers - Terrible service, felt scammed!
1 of 2

I ordered flowers for my daughter's birthday through another online company that subcontracted to Wesley Berry. I had no idea the order was going through Wesley Berry until the payment was taken. Paid through PayPal for the extra protection thankfully. Didn't receive any confirmation other than a payment receipt. Flowers never showed up on date selected! Called company only to be placed in an... Read more

Was this review helpful? 2 0

Was charged more than was shown and could not make contact with anyone to cancel order! Arrangement was delivered a day early than I had even requested and looked nothing close or even comparable to what I had requested! Add comment

  • Dec 17
  • Flowers / Florist
  • Denver, Colorado
  • Roses Bouquet
  • 1
  • 1
  • 45
  • REVIEW RATING 5/5

On Sat afternoon 12/13/14 I wanted to send some flowers to my inlaws home. as my father in law had died. I called several of the local florists, who could not deliver that day. I found Wesley Berry on line and called the 800 number. The Wesley Berry guy assured me that they could arrange delivery that day, and after I told him I had tried the locals who couldn't deliver he checked again and... Read more

Was this review helpful? 2 0

  • Dec 16
  • Flowers / Florist
  • Columbus, Ohio
  • Flowers
  • 29
  • REVIEW RATING 4/5

Decided to spend the extra money for the 4 hour delivery - big mistake. Called cust service and was told no sign of an order and would have someone call me in 5 to 10 minutes. Sounded like she was in a elementary school lunch room with all the background noise. No return call. Called back - gave my order # and was told flowers still at florist? Told her to cancel and acted like she was shocked... Read more

Was this review helpful? 0 0

  • Dec 15
  • Flowers / Florist
  • Pullman, Washington
  • Flowers Arrangement
  • 2
  • 2
  • 34
  • REVIEW RATING 5/5

12/13/14 I had a friend who experienced a very difficult loss. I and the rest of my department wanted to order flowers for her that she would get on the day she returned home. I was unable to place the order online and so I called a representative. We only decided to use your company because it said that it could have the flowers delivered on the same-day. I was told by representative that... Read more

Was this review helpful? 4 0

I tried to place an order twice for a $29.99 arrangement and both times I was told my card was declined. I called my bank and there was nothing wrong with my card. I ordered flowers from another company and found out that Wes Flowers had charged $63.00 to my account when I DID NOT authorize it!! Am reporting them to BBB. Add comment

  • Dec 11
  • Flowers / Florist
  • Sprays
  • 41
  • REVIEW RATING 4/5

2 sprays, expensive sprays were ordered by my 2 best friends for my mom's out of town funeral. My friends florist called an hour before the funeral to find out where the flowers were and told them the funeral was to start in just under an hour. Wesley Berry Flowers said they were on the way. 30 later he called to see where they were, on the way he was told again, then the woman laughed and HUNG... Read more

Was this review helpful? 1 0

  • Dec 11
  • Flowers / Florist
  • Flowers
  • 33
  • REVIEW RATING 4/5

I ordered flowers online from them. They were not delivered. Called them late in the afternoon. Transferred to "Customer Service" on hold for 40 minutes then to voice recording "leave a message" then disconnected before I could do so. Called today, again on hold for 40 minutes. Went on paypal and disputed the transaction and found another number. Called again. Oh we weren't able to deliver... Read more

Was this review helpful? 1 0

  • Dec 10
  • Flowers / Florist
  • Wichita, Kansas
  • Gift
  • 39
  • REVIEW RATING 4/5

My Boyfriend who is deployed over seas in the military tried sending me a gift as a surprise. He order it November 17th 2014 as same day delivery. Its now December 10th 2014 and I still haven't received my order. Iv called them 6 times to try and process it, they keep saying oh I'm sorry we will send it out tomorrow. Next day nothing again. I called them today and spoke to the manager who say... Read more

Was this review helpful? 1 0

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