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  • Customers like
    • Nothing about this place or the service16
    • Recipient happy with flowers3
    • Made right by the next rep1
  • Customers don't like
    • Customer service69
    • Bait and switch on order42
    • Extreme overpricing42

  • 6 hours ago
  • Advertisements and Cons
  • Beggs, Oklahoma
  • 6

i ordered flowers for my daughter and they promised to be delivered that day. They were NEVER delivered. I have called and been put on hold 8 times then sent to a voicemail every time. I have not received any calls back. Every time I call they say they can't help me and send me to the voicemail. THIS IS CONSUMER FRAUD!!!!! THIS IS FRAUD. THIS IS FRAUD. THIS IS FRAUD. THIS IS FRAUD. THIS IS... Read more

Was this review helpful? 1 0

My mom ordered me flowers for my bday. They never showed up. My mom fought for 2 Days to get an answer. The customer service the worst I have ever experienced. Do not use this company! It is a scam!! I am going to contact every local florist to tell them not to use this company. Add comment

Still trying to get refund from flowers ordered for funeral that didn't show up! Led me to believe they were a local florist - NOT! Do not use these guys ... They also use logo flowerdeliveryexpress.com! Add comment

Lawful awful awful customer service. Website didn't work then tok forever to enter order then overcharged. Refuses to give 40.09 off coupon code online. Lady repeated everything 5 times. So frustrating hung up Add comment

  • 1 day ago
  • Advertisements and Cons
  • Folsom, California
  • 16

On Friday, I ordered a plant for delivery the following Monday; by Monday it had not come. Tuesday morning, I called them. After 20 minutes on hold, being passed around, I spoke to someone who had a hard time finding my order, then told me oh, we can deliver that by tomorrow night. I said, no, I paid for delivery yesterday, I'm willing to compromise if you deliver today. She said no, and it will... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Other
  • Irvine, California
  • Bouquet Of Flowers
  • 13
  • REVIEW RATING 4/5

I ordered flowers & they were suppose to be delivered at a specific time & they weren't. I called 8 times and was told I was being directed to a customer service that does not exist. The flowers arrived late & they were not even the arrangements that I ordered. The absolute worse customer experience I have ever had & they are a rip off, they overcharged me for something that I... Read more

Was this review helpful? 0 1

  • 2 days ago
  • Flowers / Florist
  • Harrisonville, Missouri
  • 14
  • REVIEW RATING 3/5

I own a floral shop and have blocked them from all of our wire services and have instructed all of my employees to ALWAYS to reject the order. It is my reputation that is on the line, not theirs. Prior to blocking them, we had several orders that we would get for less than half the amount that they charged the customers. I.E. we had one large funeral piece that we got the order from them for... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Flowers / Florist
  • Birmingham, Alabama
  • Flower Arrangement
  • 17
  • REVIEW RATING 4/5

Flowers delivered were NOT at all like the flowers in the picture - they just put a dozen roses in a round vase. Not the picturesque full and mini roses in a sqaure vase with tulle. The total on thier website at checkout was $47.96 (advertised price of $35) but they charged my credit card $74.99!!!! When I called to have the charge corrected, I was continually hung up on and transferred to a... Read more

Was this review helpful? 0 0

  • Jul 25
  • Advertisements and Cons
  • Albuquerque, New Mexico
  • Wesley Berry Flower Delivery
  • 33
  • REVIEW RATING 4/5

Total fraud,, second time they got me,,, no customer service , no refund, no flowers,, Do not use this horrible company. You will never get the flowers that you ordered, and you will never be able to cancel you order,, you will never get to talk to a live human being unless you are ordering flowers , if you try to cancel they will route your call in an endless circle and you will talk to no... Read more

Was this review helpful? 0 0

My mom ordered flowers for me for my birthday which is today. The flowers were supposed to be delivered yesterday but since I wasn't there they didn't. Yet my mom received an email saying they were. Every time I call to talk to them they hang up on me. Add comment

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