Wesley Berry Flowers Complaints and Reviews

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Wesley Berry Flowers
Main address: 6677 Orchard Lake Road 48322 West Bloomfield MI
(800)628-9371, ,
  • 930+31 mobile complaints
  • $58.6K claimed losses
  • $61 average
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Wesley Berry Flowers -American Flower Deilvery. Poor quality product, delivery confirmation received 24 hours before product was actually delivered,very poor customer service Add comment

  • 1 day ago
  • Flowers / Florist
  • Tropical Flowers Bouquets
  • 3

I ORDERED 2 BOUQUETS OF TROPICAL FLOWERS AND BALLOONS FOR SAME DAY DELIVERY. 3 DEFLATED BALLOONS AND NO FLOWERS WERE SENT. I CALLED AND WAITED ON HOLD FOR 30 MINUTES ONLY TO BE TOLD THAT "THERE WAS NOTHING THEY COULD DO AND SOMEONE WOULD BE IN TOUCH" FILED COMPLAINT WITH BBB TOTAL SCAM ******DO NOT ORDER FROM THESE CRIMINALS************* THIEVES SCAMMERS LIARS ROTTEN CUSTOMER SERVICE CANNOT... Read more

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  • 2 days ago
  • Flowers / Florist
  • Reorganised Flower Delivery
  • 8

From my home in the UK I ordered flowers for the 93rd birthday (yes, 93rd) of my friend's mother who lives in Connecticut. She was upset because she thought I had forgotten her and I had to call to find out that she had not received them. My friend spoke to someone eventually who said there had been a despatch problem and they would reorganise delivery (already 2 days late!!) He told them to... Read more

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  • Jul 25
  • Funerals
  • San Antonio, Texas
  • Undelivered Flowers Arrangements
  • 9

I order two arrangements - one table arrangement and one Standing floral spray - for my mother's funeral. Only one arrangement(the smaller one) arrived and it bore no resemblance to the picture online, plus I was charged more than was indicated. We were having the ceremony at a national cemetery so the floral spray would have been a beautiful piece but it never arrived - $300+ of flowers. No... Read more

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  • Jul 25
  • Flowers / Florist
  • Undelivered Flowers
  • 18

NEVER order from these people and they go under various names so go to BBB to find out all the names. One of the names is Flower Express. I ordered flowers to be delivered to my neighbor in the hospital. Never heard from them. 2 days later I found out my neighbor never got flowers. Called them, had to leave a message because they NEVER answer the phone, no response. Emailed them , no... Read more

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  • Jul 24
  • Flowers / Florist
  • Undelivered Flowers
  • 12

I ordered a birthday arrangement for $45 which was supposed to be delivered on 7/22/2014. It is now 7/24/2014 and never got them delivered. I left voicemails and emails at their customer service but never got anything back. Luckily, I use American Express so I called and filed a dispute and was told that since the flowers were not delivered on time (at all) I would not be charged. I can't... Read more

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  • Jul 23
  • Flowers / Florist
  • Sympathy Arrangement
  • 13

I ordered a sympathy arrangement on 7/21/14 at 9am and paid for delivery by 5pm. It is now 330pm on 7/22/14 and no arrangement was ever delivered. I placed 7 calls to their "state of the art" customer service department and followed the instructions on the phone tree to leave a message as there is no actual customer service personnel to answer the phones. No one has had the courtesy to return a... Read more

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  • Jul 22
  • Flowers / Florist
  • Undelivered Order
  • 1
  • 13

I placed an order first thing in the morning on 7/21/14 for my anniversary. The company promised that she was going to receive them with in the next 4-6 hours!!! And guess what she never received them but they surely did charge my credit card and twice. I've left 3 messages with the automated and 2 emails and to this point no one has even tried to contact me to apologize for ruining my... Read more

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  • Jul 22
  • Flowers / Florist
  • Same Day Order Delivery
  • 14

I was assured that a same day order could be delivered at 10:00 am that wasn't honored. Considering the many florist with in New York City I could have taken my business to, I chose Wesley Berry Florist. I specifically asked could these flowers be delivered at the church by 10 am same day. Not only was my spray not delivered on time I found out from the lady that called me later that day on... Read more

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A complete rip-off!!! Horrible experience and no one will help you resolve your loss. A complete scam!!!! Add comment

 
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