Wesley Berry Flowers Complaints and Reviews

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Wesley Berry Flowers
Main address: 6677 Orchard Lake Road 48322 West Bloomfield MI
(800)628-9371, ,
  • 1,046+51 mobile complaints
  • $65K claimed losses
  • $59 average
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  • 9 hours ago
  • Advertisements and Cons
  • 2

I purchased at $34 arrangement online 10/31/14, and shipping was included. After the order was completed, the charges were $75. WB added at $19.99, $3.99 for the card message, and some other random charge. I was furious. Within in 1 minute I called WB and told them I wanted to cancel the order. They tried to get me to keep the order by reducing the price down to $55. After being on hold 15... Read more

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  • Oct 22
  • Flowers / Florist
  • Minneapolis, Minnesota
  • Undelivered Birthday Bouquet
  • 43

I ordered flowers on 10/21/14 to be delivered on the 10/22 for my moms 78 birthday My dad just passed in August from cancer so I wanted this flower arrangement to be beautiful and special for her. I requested flowers to be delivered between 10am-12:00 never happened when I called to check on order they kept asking for my email address and confirmation number. They never did give me a confirmation... Read more

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  • Oct 22
  • Flowers / Florist
  • Unprovided Receipt
  • 28

I ordered flowers for my Mother in Law. The flowers and vase were $19.99 and greeting cards was $3.50. When I called customer service to get a receipt sherry told me the total was 19.99 but I picked free delivery. I have called 3 times. Twice yesterday and once today. Sherry yesterday said she tried three times to email the receipt. I called today and this person said that could only... Read more

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  • Oct 21
  • Flowers / Florist
  • Flowers Delivery
  • 35

I am a florist that this company uses to fill orders and I have seen countless times them screw customers and only send half the money the customer paid for the flowers. This company DOES NOT fill these orders, it only collects money and pays a local florist in that city to deliver the flowers. I am blocking them from my wire service so that they can't use me to manipulate people. Your best bet... Read more

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  • Oct 21
  • Flowers / Florist
  • Undelivered Flowers
  • 10

Ordered flowers (a expensive bouquet, with a card) from Flowerdeliveryexpress.com (Wesley Flowers) last friday for my daughter's birthday. It's now tuesday afternoon and they still haven't delivered the flowers - supposedly "same day service". Ya right. I made 5 phone calls, one each day since, to their customer service. They took a message and said "Someone would call me back very shortly." No... Read more

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  • Oct 20
  • Flowers / Florist
  • Funeral Flowers Delivery
  • 17

Ordered a funeral arrangement for best friend's mothers funeral paid $112.77 and the flowers never made it to the funeral home they came to MY HOUSE.... The day after the funeral...when I called them they said that I must have given them that address for delivery. Of course since I paid with a credit card they had to have my address for billing purposes.any way they sent someone back to my house... Read more

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  • Oct 18
  • Flowers / Florist
  • Flowers Delivery Delay
  • 17

Wish I had checked this out first, but yeah, ordered on the 17th, and they were not delivered. I call them the next day tell them fine w/e as long as they get delivered by 530 on the 18th. I call at 6 and say they are still delivering. Keep in mind this is a $70 order that I put in. I feel like for that kind of money you could expect some halfway decent product and service. I am going to... Read more

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  • Oct 16
  • Flowers / Florist
  • Misrepresented Flower Bouquet
  • 30

My parents used this company's delegated representative local florist to send me flowers for a milestone birthday, and spent good money on it. What arrived was worse than the most pathetic bouquet I could get from a local deli or bodega. A few small carnations and some daisies - no greenery, roses, lilies, or even baby's breath. When I contacted the local florist to complain, they told me the... Read more

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  • Oct 16
  • Flowers / Florist
  • Akron, Ohio
  • Undelivered Flowers
  • 16

Ordered through Flowers Express, no delivery made, yet I was billed, and when I called in to complain, they said "that order confirmation belongs to someone else, we don't know you" It took an hour and 5 phone calls just to get a hand written case created, as they like to pretend the call is being dropped. Berry Flowers and Flowers Express are just straight up thieves, beware. They clearly... Read more

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