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  • Customers like
    • Recipient happy with flowers3
    • Nothing horrible service3
  • Customers don't like
    • Customer service65
    • Extreme overpricing42
    • Bait and switch on order42

  • 11 hours ago
  • Flowers / Florist
  • Mobile, Alabama
  • Flowers
  • 4
  • REVIEW RATING 4/5

I ordered flowers Saturday May 23, 2015 was supposed to be delivered Sunday and wasn't. Then I was told by Wednesday May 27 by 8 pm & still NO flowers! I have been trying to call all day today & have been passed around, left on hold forever & hung up on. I called before they closed & was left on hold until they did close then was told to leave a message. I will be putting a hold... Read more

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  • 19 hours ago
  • Flowers / Florist
  • Fort Lauderdale, Florida
  • 2
  • 2
  • 10

A very good friend sent a floral arrangement for my mother's funeral along with a card and the arrangement was never received. My friend called the florist with me on the line and they told my friend that they were delivered and that they did not have a card attached. My friend explained that there should have been a card and asked where the flowers were delivered. They insisted that they were... Read more

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  • 20 hours ago
  • Flowers / Florist
  • San Francisco, California
  • Positive Experience
  • 3
  • REVIEW RATING 4/5

Wesley Berry Flowers has done a beautiful job for me throughout the years. They have several beautiful locations, and they have great employees. I would recommend this company to anyone who wants a real florist to take care of their order. They have several delivery vans, which some of them they dont use. That means that they make sure they have extra delivery capacity and can handle any amount... Read more

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I asked for a refund and I havent received it yet. My order waa cancelled and they said I would get my money back in 7 days...it has now been over 7 days. Im so pissed and annoyed. Never ordering from them again. Add comment

  • May 23
  • Flowers / Florist
  • Charlotte, North Carolina
  • Pink Roses
  • 6
  • REVIEW RATING 4/5

The first arrangement was place via phone and clearly told to customer service that I wanted the exquisite order. I was provide the price, but the order placed was a regular order. Needless to say, the arrangement was very poor. I contacted the company that day and had to talk to 3 people before I got a customer service rep to finally decide to sent another order, not the exquisite order. They... Read more

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  • May 21
  • Flowers / Florist
  • Birthday Flowers
  • 27
  • REVIEW RATING 4/5

Placed an online order on May 13, 2015 for delivery of birthday flowers to my life long friend with requested delivery date of May 15. As of May 20, my friend has NOT received the flowers I ordered and yet my bank account was charged $73.23!!! I live in Phoenix, Arizona and I specifically went to the trouble of hiring Wes Berry Flowers in Tampa, Florida ...which is where my friend resides ...... Read more

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  • May 21
  • Flowers / Florist
  • Canyon Country, California
  • Mothers Day Flowers
  • 18
  • REVIEW RATING 4/5

Flowers ordered for Mother's Day to my Mother-in-Law and Mother. Was charged a premium of $19.99 for Saturday Delivery. Got an email saying flowers delivered to Mother. Called repeatedly with little success until delivery of sorts made to MIL. Never received promised credit for the special delivery. Then discovered my Mother never received flowers as per the email. I have been on the phone with... Read more

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Scam,scam,scam!!! I ordered flowers online from Wesley berry flowers on may 9th to be delivered on may 13th for my mother in-law. This company took the money off of my credit card and no flowers have been delivered. 50 bucks down the drain. DO NOT ORDER FROM THIS SITE!!!! Add comment

  • May 18
  • Flowers / Florist
  • Roses Arrangement
  • 41
  • REVIEW RATING 3/5

Totally unacceptable customer service and false advertising. Do NOT buy from this company. I placed an order for an arrangement for $34.99 - roses in a vase and it said it was $40 off the original price. I was then charged $19.99 as a service fee, $10.80 for a Sales Fee, $3.99 for next day rush service which is ridiculous and $1.99 for a tribute tree program whatever that is. I tried in vain... Read more

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  • May 18
  • Flowers / Florist
  • Fernley, Nevada
  • Flower Arrangement
  • 16
  • REVIEW RATING 4/5

I went on http://wesleyberryflowers.com to order flowers that were advertised as costing $24.99. I also ordered an enclosure card ($3.99) and same-day rush service ($4.99). Upon reviewing my shopping cart, I found an additional charge of $4.99 for "vase/service fee". It was explained to me that the advertised price of $24.99 was for the flowers only. The subtotal was shown as $38.96. I... Read more

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