Wesley Berry Flowers Complaints and Reviews

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Wesley Berry Flowers
Main address: 6677 Orchard Lake Road 48322 West Bloomfield MI
(800)628-9371, ,
  • 1,008+47 mobile complaints
  • $62.6K claimed losses
  • $59 average
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  • 6 hours ago
  • Advertisements and Cons
  • Seattle, Washington
  • Online Flower Order
  • 5

Scumbags & dirt bags will be the best way to describe this business and the people who operate/work for it. Long story short: Placed my order on 09/12/14. Select that BS $7 "4hr delivery express" option. Never received confirmation email. Thought that was weird. Flowers were supposed to be delivered at my lady's work by 4:30 Pacific time. She never received them. Went online and read their... Read more

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  • 1 day ago
  • Flowers / Florist
  • 7

I ordered flowers for my Mom's birthday to be delivered on Sept 6 she didn't receive the on the 6th. I called on the 7th was told it being a Sunday they couldn't deliver was then told she would have them first thing on Monday morning and that I would receive a store credit for $100.00 in an e-mail. Well she didn't get her flowers til 4 pm on Monday and I have yet to get my credit. MY MOM HAD NO... Read more

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  • 2 days ago
  • Shopping
  • 1
  • 1
  • 13

I placed an order online with this company. I called and canceled them immediately , that is after 21 minutes on hold and finally having that call answered by a call center. The call center attendant would only read her lines from a script and had me leave a phone number to receive a return call. That was at 11:30 AM on 09-12-14 . I was by that phone line until 6 Pm and no return call. After I... Read more

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  • 2 days ago
  • Flowers / Florist
  • Bursting Blooms Delivery
  • 10

I ordered flowers for a friend in the theater for opening night which were never delivered,despite having been ordered at least 24 hours in advance. I received an email with apologies for a late delivery but promising that they would be delivered on the designated day, which never happened. I then called Wesley Berry and spent over 45 minutes on hold with no response. We have stopped payment and... Read more

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I ordered flowers 4 days ago for my wife still haven't got them keep calling they keep giving me the runaround don't know what to do bad business Add comment

I ordered flowers for my mother in law and paid four dollars to get it delivered in four hours...it was never delivered. Several phone calls and no call backs. One email saying was going to give me store credit. That never happened either. We called our credit card company and stopped the payment. So at least we got our money back. Add comment

     

  • Sep 12
  • Flowers / Florist
  • Flower Arrangement
  • 24

My husband ordered an arrangement of orchids to be s3nt for our anniversary. The arrangement was small and that was fine until I accidentally found out how much he spent! And on top of that, the started to droop and curl the next day. I called the 800 nbr and reported the incedent and someone was supposed to call me back, which did not happen. I called again today and finally got some action. I... Read more

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  • Sep 11
  • Flowers / Florist
  • Wilmington, Delaware
  • Undelivered Flowers
  • 20

My husband ordered me flowers for my birthday and they never came. We called them over 10 times and they could only send a message to the main office they said. I asked for customer service and I was told that they could not give me a number for them. I asked if they had a corporate office and the rude operator said she could not tell me that. Finally after 3 days and no flowers someone called my... Read more

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  • Sep 11
  • Flowers / Florist
  • Undelivered Flowers
  • 18

I ordered a floral arrangement for a close friend who has late stage cancer. It was her birthday. I paid close to $40 in "service" fees to have it delivered on time. Nothing was ever delivered. When you call to talk with the company, all they have available day or night is an answering service that says they will give them the message. It has been several days and the charge is still on my... Read more

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My sister in law ordered flowers for me for my birthday on 9 9 2014 she paid extra money to have them delivered in 4 hrs they have never delivered flowers at all I have called over 6 x no call backs at all poors customer service what a joke of a flower shop they need to be shut down Add comment

 
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