1.2
  • Absolutely nothing9 votes
  • Customer service23 votes
  • Bait and switch on order13 votes
  • Extreme overpricing13 votes
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  • 16 hours ago
  • Transportation and Delivery
  • Houston, Texas
  • Flowers And Balloons
  • 9
  • REVIEW RATING 4/5

Called and ordered flowers, payed for the express delivery and they said instead of paying $86.64 which is the original price that I would get it all for a discount at $50. Which when I checked my bank account that had charged me the full price of $86.64. I tried calling all day, emailed and no response, just to make sure my flowers would be delivered that same day and get the price figured out.... Read more

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  • 16 hours ago
  • Flowers / Florist
  • Blacksburg, Virginia
  • Funeral Flowers
  • 7
  • REVIEW RATING 4/5

I Placed an order (9am)for flowers to be delivers to a local Funeral Home and paid extra to have them rushed I then phoned the toll free number to confirm the order would be delivered. The young lady I spoke to stated "Oh, yes ma'am we deliver in that area all the time". I get a call 2 hours before (4pm) our family viewing and they are telling me they don't a delivery person!! What kind of idiots... Read more

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  • 18 hours ago
  • Flowers / Florist
  • Elgin, South Carolina
  • Funeral Flowers
  • 5
  • REVIEW RATING 4/5

I was going to order this and found all the extras tacked on, hit the back button and it submitted instead. You can never talk to a person about the problem. Within seconds the money was out of my account! It never had a confirm or order number or anything. Horrible, Horrible, Horrible! Now I sat here waiting on a phone call and not sure if they are cancelling the order or not. Not sure if I... Read more

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  • 1 day ago
  • Flowers / Florist
  • Powder Springs, Georgia
  • Order Cancellation
  • 11
  • REVIEW RATING 3/5

What looked like a $26.99 order, after rebates were applied, turned to $73.99. You only saw the final fees, after you submitted your order. When I tried to cancel the order by calling customer service, I was transferred to a department with only a recording. After trying several times, and being rudely treated, I called my credit card company and had a stop payment placed on the transaction. No... Read more

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  • 1 day ago
  • Flowers / Florist
  • Nashville, Tennessee
  • Funeral Flowers
  • 14
  • REVIEW RATING 3/5

I also had a negative experience with this company. The cost of the arrangement was very high. However, I chose the "best" option as it was a funeral of someone special. The arrangement was very small (best?) and the little bear I ordered never arrived. I tried calling Customer Service several times. I would be transferred two or more times, and then they would just hang up. I tried... Read more

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  • 1 day ago
  • Flowers / Florist
  • Westborough, Massachusetts
  • Gerbera Daisies
  • 12
  • REVIEW RATING 4/5

THIS IS AN UNDEPENDABLE COMPANY - NOT CUSTOMER OR SERVICE ORIENTED. I ORDERED FLOWERS AT 2:00PM ON SATURDAY, 24 JANUARY, AND WAS TOLD THEY WOULD BE DELIVERED NO LATER THAN 5:00PM. I CALLED TWICE AFTER 5PM TO GET A STATUS ON THE DELIVERY - I WAS LEFT ON HOLD FOR MORE THAN 30 MINUTES EACH TIME. ONE OF YOUR REPRESENTATIVES (TRICIA) WAS EXTREMELY RUDE. I CALLED YOUR COMPANY THIS MORNING TO MAKE... Read more

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  • 2 days ago
  • Flowers / Florist
  • Fond Du Lac, Wisconsin
  • Roses
  • 16
  • REVIEW RATING 4/5

I live in the Northwest. 1-23-15 I ordered a $70 large specific pink rose arrangement from Wesley Berry Online Store to be delivered to friend in Fond Du Lac, WI. And they took my CC payment. Rather than the beautiful arrangement I ordered, they sent only 3 Red roses in small vase. When I contacted them ( assuming it was just a simple error) they continually put me on hold and hung up on me. I... Read more

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  • Jan 26
  • Flowers / Florist
  • Hammond, Louisiana
  • Roses
  • 14
  • REVIEW RATING 3/5

This company is a rip off! Ordered a rose bouquet supposed to have a dozen roses! What was delivered was a small vase with three roses and a few other flowers! Called the florist that delivered it and they said the order they got was for a 40.00 bouquet when I paid 95.00 called Wesley Berry they kept transferring me to a recording that wanted all my information never could talk to anyone about my... Read more

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  • Jan 26
  • Flowers / Florist
  • Chattanooga, Tennessee
  • Funeral Flowers
  • 11
  • REVIEW RATING 3/5

I placed order Friday morning, Jan 23 for funeral for my aunt (funeral was next day, Jan 24). Flowers never delivered. No explanation. I WILL NEVER TRUST THESE PEOPLE AGAIN NOR DO BUSINESS WITH THEM AGAIN FOR ANY REASON! WHAT A BUNCH OF SCAMMERS!!!!! I tried to contact the company, but just got a robo-computer telephone run-around. I will be contacting the Better Business Bureau about these... Read more

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  • Jan 26
  • Flowers / Florist
  • Spokane, Washington
  • Flowers
  • 1
  • 1
  • 15
  • REVIEW RATING 3/5

I placed an order with this company almost a week ago. When it was not delivered I tried to find out what happened to the order. No one could answer my questions. They would not tell me who the order was sent to, or what happened to my flowers. I called multiple times, for several days in a row. The calls were put on hold, supposedly to transfer. They finally dropped to a voice mail. No one has... Read more

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