1.2
  • Absolutely nothing28 votes
  • Customer service47 votes
  • Extreme overpricing32 votes
  • Bait and switch on order30 votes
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  • 13 hours ago
  • Flowers / Florist
  • Rock Springs, Wyoming
  • Flowers
  • 4
  • REVIEW RATING 4/5

Ordered flowers to go to Wyoming, confirmation said West Virginia. CSR could not understand English when I tried to get them to fix. Called and put on hold twice for 15 minutes, then dumped into voicemail asking for email address. Asked for supervisor and put on hold for 20+ minutes. Next day said delivery would be delayed (they sent to a shop that was out of business). Tried to cancel, but who... Read more

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  • 19 hours ago
  • Flowers / Florist
  • Jupiter, Florida
  • Same Day Delivery
  • 1
  • 1
  • 4
  • REVIEW RATING 3/5

PAYED extra for same day shipping it did not arrive same day and could NOT get money back. They said it would come Sunday and it did NOT. Called after the millions of times I called before on Tuesday and the lady was very rude and arrogant and hard to understand and hung up on me when I complained. Just want my flowers so I can never order from Wesley Berry again! They are the worst Read more

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  • 19 hours ago
  • Funerals
  • Michigan, United States
  • 6
  • REVIEW RATING 4/5

I called to cancel an order and was told over and over that it was canceled. It wasn't canceled and the horrible people at my bank, First National Bank and Trust of Rochelle, IL will not back up me as their customer. FNB is a horrible place to bank at and I will be moving my money soon. Wesley Berry people are liars, cheats, and have no integrity whatsoever. The flowers were horrible and no one... Read more

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  • 1 day ago
  • Flowers / Florist
  • Normal, Illinois
  • Funeral Flowers
  • 12
  • REVIEW RATING 3/5

DO NOT ORDER FROM THIS SITE! They advertise same day delivery- I called on a Saturday night for a Sunday before 2:00 delivery to a wake. When I got to the wake my order hadn't been delivered. I called and they said that it was "in route" - I told them I wanted a refund and they said another department had to handle it and they would forward my number to another department who would call me. I... Read more

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  • 1 day ago
  • Flowers / Florist
  • Burbank, Illinois
  • Birthday Flowers
  • 7
  • REVIEW RATING 3/5

I ordered flowers for my daughters 21st birthday 2 days in advance and she never received the flowers. When i asked for a refund they kept giving me excuses and said the flowers were on the way. So i reluctantly waited 2 more days and the flowers AGAIN NEVER ARRIVED! I called customer service AGAIN and told them i wanted a full refund because the flowers never came despite charging my credit... Read more

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  • 1 day ago
  • Flowers / Florist
  • Raleigh, North Carolina
  • Funeral Flowers
  • 8
  • REVIEW RATING 3/5

My order was not delivered to my uncles funeral. When i called to ask why they were not delivered at the exact time i gave them, they said the flowers were "in route". I then asked for a change of address so my widowed aunt wouldnt have to drive to pick up my late flowers and the flowers were still not delivered! I called for a refund and now have to wait 2 business days for a call from the... Read more

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  • 1 day ago
  • Flowers / Florist
  • San Diego, California
  • Flowers
  • 8
  • REVIEW RATING 4/5

I called and they took down all my credit card information, the place to deliver, etc. Then they slammed me with other fees, like delivery and I told them I didn't want the flowers, that I could order them elsewhere for less. She said she would call me back in a half hour to see if I wanted them after all; she never called back. They had the audacity to charge me on my MasterCard any way. ... Read more

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  • 2 days ago
  • Flowers / Florist
  • Waldoboro, Maine
  • Birthday Flowers
  • 15
  • REVIEW RATING 4/5

1. They 'do not' have local locations; their website is designed to just ' make it look like' they have a floral business in the area you are seeking delivery in. 2. There extra fees ( and some hidden) add up to more than the amount of money their price is listed for just for the arrangement itself. 3. The 'service delivery fee is $19.99 over the cost of the arrangement; this fee is expected... Read more

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  • 2 days ago
  • Flowers / Florist
  • Shreveport, Louisiana
  • Funeral Flowers
  • 125
  • REVIEW RATING 5/5
Wesley Berry Flowers - Throwing your money away
1 of 2

negative zero for a rating if that is possible. For my mothers' funeral I ordered a beautiful arrangement, all white flowers with a crystal/glass cross. What was delivered was appalling. Oh sure, I got the 2 white roses and the glass cross, that was it. The rest of this mess was yellow and green. One attendee asked off offhandedly if the yellow flowers were dandelions. I filed a dispute w/... Read more

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  • Feb 27
  • Flowers / Florist
  • Birthday Flowers
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

I ordered flowers for my daughters birthday and they were not delivered until three days later. I called the company five or six times on my daughters birthday, I was told the flowers were en route but nothing showed up until three days later. I demanded a refund as the flowers were not only late but a inferior substitute, but instead I received half the amount in a re order coupon. Despite... Read more

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