Wesley Berry Flowers Complaints and Reviews

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Wesley Berry Flowers
Main address: 6677 Orchard Lake Road 48322 West Bloomfield MI
(800)628-9371, ,
  • 982+43 mobile complaints
  • $61.2K claimed losses
  • $59 average
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  • 47 minutes ago
  • Ceremonies and Events
  • Denver, Colorado
  • 1

You email me 4 hrs after the requested delivery time. What info am I supposed to give you as you don’t say what info you need in order to Complete the order. The funeral was today, you didn’t keep your delivery time that you said you could. I am cancelling This order. My order of $55 flowers turned out to be over $117. How does that happen? Free shipping, discounts? I let the bait and switch in... Read more

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Order some flowers yesterday for delivery today the funeral was today recipient never received the flowers ..I called waited on line for 25 mins before any one pick up I am getting my refund and will never order from them again Add comment

Ordered flowers for a funeral to be delivered yesterday afternoon. Recipient never got any flowers and no one answers the phone at the 800 number. Will forward my complaint to paypal also Add comment

  • Aug 30
  • Ex Employees
  • Miamisburg, Ohio
  • Poor Employment Experience
  • 16

I worked for them, not pleasant being scripted on how to brush off.those who were ripped off. I will sah.this though. We simply took the orders and.passed them on.to.a.local.florist ose to the recipient, from there they were responsa le to fill the orders and.deliver but we always toom the heat for it, people need to understand that, also when hou purchase smoothing online and you are asked to... Read more

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  • Aug 29
  • Flowers / Florist
  • Flowers Delivery
  • 15

My flowers were delivered, but after 67.00, flowers arrived that could have gotten for $15 at supermarket. Filed complaint with BBB. FINALLY to through with customer service who was a floral designer. After a lot of convincing, she finally decided to email me 2-- $50 gift certificates, and fedex 2 dozen roses and chocolates to make up for it. Not to look a gift horse in the mouth, but ONLY... Read more

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  • Aug 29
  • Flowers / Florist
  • Austin, Texas
  • Undelivered Flowers
  • 9

I placed an order yesterday morning for "guaranteed same day delivery" for flowers. The received an e-mail at 5:33 pm saying the wasn't delivered and they didn't know when it would be delivered. They said they called me and couldn't get through to me. They said they would send me a $40 store credit in a separate email. None of this happened. No one tried calling me. My flowers still haven't been... Read more

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  • Aug 29
  • Flowers / Florist
  • Hinesville, Georgia
  • Undelivered Flowers
  • 3

I ordered two different sets of flowers, one was delivered and the other that was 15 miles away was not due to no one being able to get there. I have called 5 times and never got a response! The call center I was referred to each time promised to get the company the message and a response within 24 hours. I waited a week and still have heard nothing. The wait time to speak to someone was well... Read more

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Order number 60010977 was paid for but not delivered. I tried calling you for 2 days always on hold. I request a full refund. melaniegray0205@yahoo.com Add comment

  • Aug 28
  • Flowers / Florist
  • Funeral Flower Arrangement
  • 15

Ordered flowers on 8/26/2014. This was for a funeral. I paid extra for their 4 hour express delivery. I did get a phone call stating that my order was not on file. When I tried to call back nobody answered. I held for 20+ minutes. Then called back and pushed the option to place an order. Immediate pick up the person was unhelpful, rude, and unapologetic. I payed with paypal. Hopefully I get my... Read more

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  • Aug 28
  • Flowers / Florist
  • Sherman Oaks, California
  • Flowers Delivery
  • 17

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement with express delivery that would have cost under $50.00 After I pressed the payment button, I had charges for flowers at $64.99, a service charge of $19.99, and a handling fee of $18.89. My total was $83.86! These flowers were to be sent to my daughter on her first day as a... Read more

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