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Yesterday I ordered a sympathy plant to be delivered to a co worker. At 4 am, I had received an email saying it was processing the order and being sent to a floral design artist. After 3pm, I tried to call customer service 3 times, only to be told each time, I would...
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I didn't like
  • Very poor customer service
  • That they never delivered my flowers
#879202
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Ordered flowers on a business credit card and was never emailed a confirmation/invoice. It took multiple calls over three days to request a copy of a bill and what I was sent clearly shows a bill for $32.99 but the card was billed $60.98. I am still waiting to have...
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1.2
I didn't like
  • Deceptive billing
#879144
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I waited 6 days for my delivery to be completed!! And it NEVER WAS!! Customer Service didn't know how to help me, other than to say over and over again, "I understand." Believe me, I have dealt with a lot of people and companies, but NEVER AT THIS LEVEL OF...
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Wesley Berry Flowers Bouquet Review

#845638
Do NOT purchase from this SCAM....they send a cheap/different order from the one you choose. I asked for a mixed bouquet, received 12 ugly roses. NEVER CAN TALK TO A MANAGER. JUST ASIAN PEOPLE THAT CAN HARDLY SPEAK ENGLISH. SCAM, SCAM, SCAM. !!!!!!
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Wesley Berry Flowers Customer Care Review

#845325
1.0
First of all they did not deliver the order then I talk to 5 different representatives of all of them to the surprise of the word refund then on top of that the manager gives me his attitude overall horrible experience would not recommend anybody to buy from them ever again. severely disappointed. Pending refund not yet secure
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Wesley Berry Flowers Delivery Service Review

#845225
1.0
DONT EVER USE WESLEY BERRY FLOWERS Place a order for mothers day that was suppose to be delivered on saturday may 7th. Order never arrived. They sent me a email saying it was delivered and also offered me a $50 rebate. Im pissed!! 2 days on the phone with customer service trying to get my money back.
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Wesley Berry Flowers Delivery Service Review

#843973
2.4
Wesley berry is the wrst glorist i have dealt with its 8:00 at night were i am and still my mother doesnt have her flowers on mothers day smh never again wesley sucks.
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STAY AWAY!!! What a ripoff!!! They lure you in with discounted offers but hit you with hidden fees that double the price you thought you were paying. They even hit me up for a donation to some tree planting service!!! As if that weren't bad enough, my order never...
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Anonymous

Anonymous WB is what is called a sending only call center and not a real florist. They are one of many out there. All they do is advertise floral arrangements at prices real florists ca...

I ordered flowers that were supposed to cost $27, with "free shipping" that ended up costing me $60. They charged $11 as a "sales fee!" If that were a sales tax, it amounts to nearly half the amount of the purchase--ridiculous. This company markets itself as local...
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My mother was having surgery so I wanted to send her flowers before to tell her I love her and hope she feels better soon. I ordered them to be delivered the Saturday before the surgery on Monday and she never got them. I wanted to use 1 800 Flowers but they didn't...
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Anonymous

Teresa WB is one of many sending only call centers. They advertise floral arrangements for less than a real florist can make them, then add on a lot of other charges. What the real f...

Worst experience ever in every conceivable way. The product delivered wasn't what I ordered. It didn't in anyway match the picture. It was so overpriced; but I thought ***, it's the thought that counts. Ohhhhhh was I embarrassed! And I feel like my fiance was...
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I ordered a plant for my mom on mothers day. The order said in transit. On Mothers day, I called to check on it, it was never sent. they offered a partial credit, which i never received. Two days late my mom received a flower arrangement, which she seemed to like. But...
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My over $130.00 "best" choice upgraded sympathy flower arrangement would be laughable if it wasn't so embarrassing. The vey small size and minimal amount of flowers was unbelievable, really. I will NEVER use Wesley Berry again. Ok, now on top of that, this site...
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1.8
I didn't like
  • Misreputation
  • Flowers delivered not as described
#872469
Reply to reviews
I ordered a bonsai tree for Father's Day. I asked for a photograph of the tree that was delivered. A bonsai tree was not delivered to my father. Instead, a mixture of small potted plants was delivered. And, I never received a photograph. I was a little...
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