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I live in Maine; my mother lives in Tucson, AZ. I'm 58 and I've sent flowers for mother's day every year of my adult life - I always used FTD, then 1-800-FLOWERS when online ordering became the standard. This year, I google searched for a local florist in the Tucson...
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Anonymous
Anonymous

WB is not a real florist but a sending only call center and the worst of the lot in my opnion. FTD and 1800flowers, as well as Teleflora, Avas, Ranch Florist, Blooms Today, Ju...

Anonymous
Anonymous

You are not alone. I am having the same issue.

2.5
I liked
  • Arrangements
#844236
Reply to reviews
I ordered flowers for a friend. They were supposed to be delivered on sat. feb27 (i put order in on thurs feb 25) and here it is, monday, feb 29 and still no delivery and all I'm getting is the runaround every time I call their call centre. (it's the only contact #...
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Washougal, Washington
I didn't like
  • So far
#800009
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I was somehow brought onto the Wesley Berry page after clicking on the site for a local florist. I went ahead with a very reasonably priced bouquet to send to a client who is a cancer survivor. As the charges kept getting added on I decided they were ok; a few bucks...
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Anonymous
Anonymous

WBF is a sending only call center and is only one of many. Some of them actually advertise in local yellow pages. WB wires your order to a florist in the area where you need t...

Anonymous
Anonymous

the $150 credit is a scam. They offered me the same. I asked what's the catch. You cannot use it all at once...it's for your next 3 different orders. Don't do it and get s...

1.8
I didn't like
  • No option to cancel or modify order
  • Awful customer service
  • Extremely poor service
#736299
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Resolved

My sister in law's mother passed away and we wanted to send flowers. They live in rural Nebraska, so naturally we Googled florists in their town. Wesley Berry Flowers popped up. My wife ordered a $64 arrangement. Next day we received an e-mail stating that they were...
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DBSmith
DBSmith

The company gave me a full refund contrary to their stated policy of refunding with a credit for a future purchase.

1.0
Potter, Nebraska
I didn't like
  • Being ripped off
#732603
Reply to reviews
My daughter's birthday was Sunday and her boyfriend, who is a Marine, ordered flowers for her and paid extra to have them delivered on Sunday. They did not arrive until Tuesday and the flowers were in awful condition. Out of 2 dozen roses there were 2 that were ok. The...
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I didn't like
  • Wilted moldy flowers poor customer service unethical
#688963
Reply to reviews
A very good friend sent a floral arrangement for my mother's funeral along with a card and the arrangement was never received. My friend called the florist with me on the line and they told my friend that they were delivered and that they did not have a card attached....
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Anonymous
Anonymous

Wesley Berry is a sending only call center, just like many others around the country. The main problem is that most reputable florists will not deal with this company. If a fl...

#641245
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I called to cancel an order and was told over and over that it was canceled. It wasn't canceled and the horrible people at my bank, First National Bank and Trust of Rochelle, IL will not back up me as their customer. FNB is a horrible place to bank at and I will be...
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1.0
I didn't like
  • Excessive cancellation fee
  • Unethical practices
  • Extreme overpricing
#602912
Reply to reviews
Wesley Berry Flowers - Throwing your money away
Wesley Berry Flowers - Throwing your money away
negative zero for a rating if that is possible. For my mothers' funeral I ordered a beautiful arrangement, all white flowers with a crystal/glass cross. What was delivered was appalling. Oh sure, I got the 2 white roses and the glass cross, that was it. The rest of...
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1.7
I didn't like
  • Bait and switch on order
#602016
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