Brooklyn, New York
1 comment
Not resolved

What the problem is for all you unsatisfied wesley berry customers is that you are not dealing with a FLORIST who will take your order and make suggestions if wanted, actually do the flower arrangement, and then deliver it when requested-----you are all dealing with an internet order gathering company that "jacks up" the prices, and then "gives you a discount"--they then send the order to a FLORIST to fill for you.They do not give the florist a delivery charge, so it must come out of the money you are spending on flowers ex: 79.99 list price for an arrangement that sells for 59.99--you pay 59.99 after their "discount"--you also pay a service fee--they keep the service fee and give the florist who will be filling the order 59.99--the florist takes 10.00 delivery out, so now you have 49.99 in flowers.

Related: Wesley Berry Flowers - Wesley berry not the only one "scamming"

(also, the florist is not even receiving the 59.99--they end up with 70% of the money, so your order is not their priority) Timely deliveries CANNOT BE GUARANTEED as wesley berry is not making the delivery, how can you guarantee what someone else is doing? Holidays are very busy, and they just continue to take all orders and" promise the moon" to get your money...meanwhile you think the flowers will be delivered and in reality this company now has to find a FLORIST to take your last minute order--more often than not they fail because florists are no longer taking orders from internet order gathering companies--florists will only fill a last minute (meaning the day before or the day of a holiday) order from their customer (meaning someone who is placing the order directly with the florist). most florists have their own website--just google florist and the town you want to go to, and then make sure you click on the local florist's actual website--don't fall prey to yet another internet order gathering company that pays for an ad.

You can also call your order to the florist--their ph# will also be on the website-or most have a "click to call" option.

Review #304105 is a subjective opinion of a user.

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Wesley Berry is a Michigan florist who pops up whenever you google a florist anywhere in the United States and then by some miracle substitution policy Wesley Berry is able to fed ex whatever flowers they want regardless of the picture you saw or the flowers you request when ordering. If they aren't able to get the local florist to work with them which fortunately many flower shops are getting wise to the Wesley Berry way ....PLEASE post reviews on other sites like under Detroit florists and contact FTD or TELEFLORA if the item you ordered had their name in description...follow thru and we can eventually stop this ....file a dispute with your credit card company ...also contact the BBB of Michigan...

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