I purchased a FLORAL arrangement described by the sight as:"Gorgeous yellow cymbidium orchids and leucadendron, red gladioli, lily grass and other tropical greens are delivered in a distinctive keepsake bamboo cube".What was sent was bamboo plant in a tacky heart-shaped ceramic vase.
Customer service would not waver to correct the issue. I was transferred to voice mail when told I was being transferred to supervisor.
Called second day and supervisor offered $10.00 off my invoice and refused to send the correct arrangement.Only when I indicated that I was going to dispute the credit card transaction did she say that she would escalate.
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