Wesley Berry Flowers - Bait and switch

1051 of 2285 Wesley Berry Flowers reviews

I purchased a FLORAL arrangement described by the sight as:"Gorgeous yellow cymbidium orchids and leucadendron, red gladioli, lily grass and other tropical greens are delivered in a distinctive keepsake bamboo cube".What was sent was bamboo plant in a tacky heart-shaped ceramic vase.

Customer service would not waver to correct the issue. I was transferred to voice mail when told I was being transferred to supervisor.

Called second day and supervisor offered $10.00 off my invoice and refused to send the correct arrangement.Only when I indicated that I was going to dispute the credit card transaction did she say that she would escalate.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Not as described
Product or service
Orchids Arrangement
Review category
Flowers / Florist
review #606700 by

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