Wesley Berry Flowers - Bait and switch over and over
In early July, I searched online to deliver flowers to someone in Pocahontas, AR.The total included extra charges that were not clear before I submitted payment.
I complained via phone and e-mail and Mr. Berry e-mailed me in apology, including two $50 credit codes.. Just tried to use one and turns out it's only $30, not $50. Plus they charge both shipping ($14.99) and a processing fee ($7.56).
When I called (twice), I had one rep who kept yawning and another one who seemed disinterested.I will delete all communications from them and NEVER use them again, but would like others to be warned of their seemingly dishonest tactics, as it was very frustrating to do business with them.
Review about: Wesley Berry Flowers Delivery Service.
Reason of review: Misleading pricing during first order. I was e-mailed two $50 credits after complaining. Just tried to use one and it is only $30. Shipping and processing fees of almost $25? You're kidding me..
Monetary Loss: $50.
Preferred solution: Full refund.
I didn't like: Charged for extras not delivered.