Wesley Berry Flowers
Reviews and Complaints
Dumbfounded by FDE/Wesley Berry Flowers
- No resolution
- Non existent customer service
- Worst experience with any company as a customer
Preferred solution: Deliver product or service ordered
Not a real florist!
Disappointed
Ripped Off
- Would not cancel order or issue partial refund
Preferred solution: Full refund
Overpriced and not what is ordered
Should have checked reviews!!!
Resolved: Ripped off!
This is Tuesday morning. No response.
So, I called again, but this time I chose sales - like I wanted to buy. I was picked up by the call house in the Philippines, as usual. I explained my situation and they connected me with the department (I forget what they called it) that deals with issues like mine. This time it was someone in the U.S.
!!!! Shock!!!!! It's amazing how things go so much smoother when you're talking with an American. He very politely apologized and set up a re-delivery for tomorrow and took $10 off the original price.
It looks like this may end up resolved after all. We'll wait and see.
I'll update tomorrow. :)
It's now the end of the day, nearly 12 hours since they told me to wait for a phone call or an email. NADA!
I did a SEM RUSH analysis of wesleyberryflowers.net and found that they've got 417 different websites - with over half of those being suspended or no longer online. Almost half of the existing sites haven't been updated recently, some going back to the early 2000's. This is a slick operation. It looks like they're constantly on the move, trying to outsmart and outrun scammed customers.
They should be shut down ASAP. Someone should organize a class action against them. Seriously!
I'm shocked and disgusted. They should be ashamed of themselves.
- Arrangements
Preferred solution: Let the company propose a solution
Thoughtful Gestures Fruit Basket
Preferred solution: Deliver product or service ordered
Terrible customer service
- Did not deliver what i ordered
- Customer service
- Boquet bore no relationship to that ordered
Preferred solution: Deliver product or service ordered
Flowers sent by my sister and family not what they were supposed to be!
Preferred solution: Full refund
Wesley Berry Flowers Make Me Blush Bouquet Review from Lexington Park, Maryland
Wesley Berry Flowers Bouquet Review from Hope Mills, North Carolina
Never Delivered and No Refund and No Customer Service
Preferred solution: Deliver product or service ordered
100% Dissatifaction
- Delivered late left outside not fresh no return call
- No calls returned
- Dead flowers
Preferred solution: Full refund
Wesley Berry Flowers The Perfect Cheer Arrangement Review from Lakeville, Minnesota
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Wesley Berry is but one of many sending only call centers. They cannot guarantee anyone their orders will get delivered because most real florists will not accept orders from these call centers.
There are some out there like FTD, Teleflora and 1 800flowers that aren't as bad as some of these others, but none of them have local shops. They advertise as local florists, which one think would be a concern to the FTC, but... They also advertise everywhere, including local yellow pages. Best advice is to scroll down the search page and find listings that have addresses and local phone numbers.
Those will be your "local" florists. Also, contact your bank and have the charges reversed for non-deliver of your order.