I ordered the "Deluxe Yellow Birthday Smiles" and found nothing "Deluxe" about it.I am in the UK and wanted to surprise my mother in the US on her birthday.
Since she wanted to be enjoying the sunshine on an island somewhere, I thought I would cheer her up with this bright yellow tropical looking bouquet. First off, I understand they charge for the Vase and a service fee, then they charge a bit extra to include a card.. no problem.. but I was very surprised to find they then add an additional Service Charge of $20 and a Sales Fee of $10 on top!
Oh well, they looked great. I also added the next day delivery so they would arrive for my mothers birthday. They did, she was surprised and happy, so was I.. until she sent me the photo.
It looked nothing like the photo on the website. I went back to only realize in the photo they show only the "BEST" option.. I didn't realize this at the time.
So my lovely deluxe tropical looking birthday flowers arrived looking nothing of the sort.So disappointed, I should have just payed the same or a bit more and gone through a local florist directly.
This reviewer shared experience about not as described and wants this business to offer any options to resolve the issue as the author lost $73. The author is overall dissatisfied with Wesley Berry Flowers and uploaded picture s. The most disappointing about deluxe yellow birthday smiles from Wesley Berry Flowers was excessive fees, false advertising and advertised vs delivered Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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