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I ordered twice from Wesley Berry thinking that the first disaster a few months back was a fluke.Wrong!

This time, their website said that same day delivery was available. That was a Saturday and I was so excited waiting for my sister's call expressing her delight and surprise. They gave the order to a florist that was 15 miles away from her, had an early cutoff for same day delivery, and wasn't open on Sunday. WTF!

Thus, the order wasn't delivered until Monday and was just put on the porch in the rain. They left a voice mail on my sister's cell phone informing her that it was there. She was at work and when she got the voice mail, there went the surprise. Then she was worried all day long thinking that the arrangement was going to be stolen or ruined in the weather.

Once she got home and the arrangement was still there in decent shape, what a relief. I was shocked when she sent me the picture. What was supposed to be a cute arrangement "Just Because" looked like an arrangement intended for a funeral. What a disappointment.

What was supposed to be a positive experience ended up being a major stress fest. I emailed both Wesley Berry and the florist they gave the order to.

It is a week later and absolutely nobody has responded.

Review about: Wesley Berry Flowers Arrangement.

Monetary Loss: $35.

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aunt fifi
#422543

Please contact the BBB and file a complaint to get your money back!Go online, it's a simple process.

Takes 30 or more days.Do not accept resolution until you see refund money in your account.

Take care.

Anonymous
#412127

Wesley Berry Flowers is a horrible flower shop with locations only in Michigan and he portrays his shops as nationwide and emplyees are treated just as bad as the poor customers....Store credits are a joke....Customer reps aren't allowed to tell you up front they are not in the city you want your flowers delivered too...There are whole towns out there that will not fill orders from Wesley Berry Flowers because he sells things on line with 20 dollar coupons then doesn't honor them...They also charge 15.99 to take your order not for delivery charge a handling charge yeah a charge to handle your wallet while you get robbed...And they are famous for their WOW FACTOR ....Wow I didn't order that...I would love to see this company exposed for all it's shady doings...you give flowers a bad name...BUYER BEWARE OF OWNER.......

Anonymous
#412125

Wesley Berry Flowers is a horrible flower shop with locations only in Michigan and he portrays his shops as nationwide and emplyees are treated just as bad as the poor customers....Store credits are a joke....Customer reps aren't allowed to tell you up front they are not in the city you want your flowers delivered too...There are whole towns out there that will not fill orders from Wesley Berry Flowers because he sells things on line with 20 dollar coupons then doesn't honor them...They also charge 15.99 to take your order not for delivery charge a handling charge yeah a charge to handle your wallet while you get robbed...And they are famous for their WOW FACTOR ....Wow I didn't order that...I would love to see this company exposed for all it's shady doings...you give flowers a bad name...BUYER BEWARE OF OWNER.......

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