Ordered a funeral basket to be delivered Sat. even tho viewing was
Sunday and funeral Monday morning. Monday at 12:40 as I walked
into the house I hear a voice saying "my flowers were on the way to
the funeral home" huh? The funeral was over. Upon calling the number
they left I asked why and after two-three different young girls came on
none of them could answer the question. They said they would send it
to the house I said no I had already ordered from them a plant that did
arrive at the house. Then I was put on hold 4 different times and the call lasted 45 mins. I held on I want the entire $111.87 credited to my
visa finally they said ok but it would take 6-10 days for this to happen. I am very upset as it was my daughter-in-law mother that
died and I could not make the funeral - so thanks to your company
and young girls laughing there was nothing. She said finally they did
not have the flowers - well then you call the customer and I would
have ordered another arrangement. --VERY INCOMPETENT COMPANY.
This reviewer shared experience about problem with delivery and wants this business to issue a full refund as the author lost $112. The author is overall dissatisfied with Wesley Berry Flowers. The most disappointing about wesley berry flowers plant from Wesley Berry Flowers was awful customer service and never sent the funeral flowers paid in full their high price Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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