Not resolved
1 comment

Update by user Feb 23, 2012

Picture on left is the standard version of what I ordered but they have a standard, deluxe, and a premium version. I ordered the premium version! The pic on the right is what I got!!!!

Original review posted by user Feb 23, 2012

This company is absolutely horrific!Whatever you do, do not use this delivery service!

I payed over a hundred dollars for a premium version of an arrangement and got something that you could buy at walmart for 10 dollars!!!

I ordered an arrangement that should have had 8 roses, 5-6 stargazer lilies, 8-12 carnations and filler chrysanthemums...what I got was a crappy bouquet with 3 roses, 3 carnations, NO LILLIES, I REPEAT NO LILLIES and just a few filler chrysanthemums(3 of which were broken off the stem)!!!Then I spent hours on the phone over this past week trying to get them to rectify the situation and their customer service was abolutely horrible!

Review about: Wesley Berry Flowers Flowers.

Monetary Loss: $100.

Had an Experience with Wesley Berry Flowers?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#437042

Please take a few minutes and file a complaint with the BBB of Michigan.This is a Michigan florist who also operates a call center on the premises.

He gets customers by not allowing people answering the phones to let the customer know I'm not located in that city. Some customer reps have gone as far as to say I'm twenty minutes from there...when there is Miami Florida and the customer rep is in Michigan. This company needs to be held accountable for misleading customers on the phone about location and the product being delivered. When you order from Wesley Berry Flowers for holiday delivery amd it's going anywhere besides metro Detroit area you will probably end up with flowers thrown in a box and shipped fed ex from Michigan to the address you requested a flower shop to deliver to.

Why does this happen because Wesley Berry Flowers charged you for a deliver they know they are unable to make so by some miracle substitution policy they are able to ship flowers in the mail to you and feel it's just fine. Sorry they burned you too...for future flower buyers sake please take a few minutes and file a complaint.

Thanks......we can change ta

You May Also Like

Wesley Berry Flowers - Should have checked reviews!!! Wesley Berry Flowers "NEVER have I been charged a card fee, vase fee, what a scam. I then chose an arrangement that said "7 left-same day delivery" thinking it was prepared and..." Read more Wesley Berry Flowers - Terrible Wesley Berry Flowers "Here is what we ordered, here is what we got...NO vase, clearly not the same. Tried to contact the company numerous ways, no responses. We tried to email, go through..." Read more Wesley Berry Flowers - Disappointed Wesley Berry Flowers "Placed an order for the Birthday Choice Bouquet today and added 3 mylar balloons. The order arrived on time to my office where they were delivered to a co-worker however..." Read more Wesley Berry Flowers - Bait and switch over and over Wesley Berry Flowers "In early July, I searched online to deliver flowers to someone in Pocahontas, AR. The total included extra charges that were not clear before I submitted payment. I..." Read more Reebok Dealer Reebok "http://www.asanadealers.com - Internet Reebok supplier Asanadealers, took an order from me for Reebok Crossfit Nanos 6.0 shoes over the internet which were paid for in advance. They sent me a..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more Spates The Florist And Garden Center - Spates the Florist - DO NOT order online. Spates The Florist And Garden Center "I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again. A note of disclosure before I detail the problem I..." Read more One World Van Lines - Had I known I would havve Run as fast as I could One World Van Lines "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more