Wish I would have seen these ratings before I ordered my flowers. I may not have had this experience I'm currently having.
I called the Wesley Berry number for ordering flowers in the sip they are going to. We have a VERY sick friend that I wanted to send some spring to. So I called Wesley Berry and ordered 2 dozen spring tulips to be delivered that day. Confirmed the order details.
Got a phone call saying delivery couldn't be completed that same day and agreed that the next day would be fine.
The next day I called in the afternoon to check status and was told flowers were scheduled to be delivered that afternoon. By the end of the day and still no delivery I called again. I was then told the flowers were scheduled to be delivered two days later now. No phone call-no explanation.
The receiving household had a heads up on the delivery so they waited the day.
We still don't know what will be sent finally. Right now-I I am really mad and have no one to make it right!
I hope you read this.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Diversity of Products or Services|
- Reason of review:
- The specific order of two dozen tulips did not happen as ordered. Still hasn't happened. Have no confidence in order or customer service reps.
- Product or service
- Review category
- Flowers / Florist
You May Also Like
- "Ordered flowers for my daughters 30th birthday on July 1. Never got an email so I called them back and they stated that they could not deliver today as..."
- "I called and ordered 82 Red Roses for same day delivery. I got confirmation from the Company. My card was charged over $500 for the Roses and the..."
- "I rarely take my time to write online reviews. But this one was too much to keep it to myself. For my daughter's birthday, I ordered the highest level "Exquisite"..."
- "I am disappointing in Rooms to go customer service. I purchased a TV console with two piers from a roomstogo in Florida. The salesman told me that my earliest delivery would be..."
- "Property manager lives in site and has unregistered and unlicensed car in her driveway. ..."
- "Target has a promotion going on right now for Swiffer products which clearly states on the promo $5 Free Gift Card with the purchase of 2 selected items. I..."
- "RUN RUN RUN 2 weeks turned to 6. and still not done they ordered the wrong tub and order the same $33 ceiling fan (a request was made to upgrade from the..."
- "Good Afternoon Ms Rodriguez, I an sending this email to request a refund on the improper fitting dentures that Merit Coast made. As we previously discussed when I first went to the..."
- "A coach USA bus almost killed my family and several in the cars around us today around 2pm eastbound on I-64 in Newport News Virginia. Driving way too fast for..."