Wesley Berry Flowers - I JOINED THE CROWD!
Wish I would have seen these ratings before I ordered my flowers. I may not have had this experience I'm currently having.
I called the Wesley Berry number for ordering flowers in the sip they are going to. We have a VERY sick friend that I wanted to send some spring to. So I called Wesley Berry and ordered 2 dozen spring tulips to be delivered that day. Confirmed the order details.
Got a phone call saying delivery couldn't be completed that same day and agreed that the next day would be fine.
The next day I called in the afternoon to check status and was told flowers were scheduled to be delivered that afternoon. By the end of the day and still no delivery I called again. I was then told the flowers were scheduled to be delivered two days later now. No phone call-no explanation.
The receiving household had a heads up on the delivery so they waited the day.
We still don't know what will be sent finally. Right now-I I am really mad and have no one to make it right!
I hope you read this.
More Review Details
|Diversity of Products or Services|
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- The specific order of two dozen tulips did not happen as ordered. Still hasn't happened. Have no confidence in order or customer service reps.
- Product or service
- Review category
- Flowers / Florist
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