Wesley Berry Flowers - Misleading, Failure to complete arrangement agreed. Blatant misrepresentation!
Embarrassing and threat to my reputation!BBB/FTD all seem to be turning a blind eye to all the numerous complaints about this large misleading organization.
BBB does not seem to give them a rating but they accredit them. I wonder why they manage to get away with the things they do. I wonder why Google allows them to appear to portray themselves as a "local" florist. They are based in Michigan and my order was taken in the Philippines.
How local is that? I requested and was told I would get a sale priced arrangement I requested of a LARGE bouquet of red, white and blue flowers with an American Flag inserted into the piece. I was told this was an $80.00 arrangement I was getting for $48.00. As noted in the picture, I could have gotten this arrangement for $25.00 at Walmart!!!
It was posted on the Internet, by a third party, to numerous countries and many people and I was mortified! They offered me $5.00 off for the wrong arrangement with the names spelled wrong and two $50.00 gift certificates to be used within the year and I understand I have to pay delivery and taxes. They are an embarrassment to the florist industry.
FTD did not want to deal with this and I understand now that they do business with them.I can't explain FTD/BBB/Google's attitude of acceptance of this borderline fraud practice and the negative impact it has on the consumer and local businesses.
Review about: Wesley Berry Flowers Flowers.
Reason of review: Not as described.
Monetary Loss: $48.
Preferred solution: Deliver product or service ordered.
I didn't like: Outright lying.