Wesley Berry Flowers - Misleading, Failure to complete arrangement agreed. Blatant misrepresentation!
Embarrassing and threat to my reputation! BBB/FTD all seem to be turning a blind eye to all the numerous complaints about this large misleading organization.
BBB does not seem to give them a rating but they accredit them. I wonder why they manage to get away with the things they do. I wonder why Google allows them to appear to portray themselves as a "local" florist. They are based in Michigan and my order was taken in the Philippines.
How local is that? I requested and was told I would get a sale priced arrangement I requested of a LARGE bouquet of red, white and blue flowers with an American Flag inserted into the piece. I was told this was an $80.00 arrangement I was getting for $48.00. As noted in the picture, I could have gotten this arrangement for $25.00 at Walmart!!!
It was posted on the Internet, by a third party, to numerous countries and many people and I was mortified! They offered me $5.00 off for the wrong arrangement with the names spelled wrong and two $50.00 gift certificates to be used within the year and I understand I have to pay delivery and taxes. They are an embarrassment to the florist industry.
FTD did not want to deal with this and I understand now that they do business with them. I can't explain FTD/BBB/Google's attitude of acceptance of this borderline fraud practice and the negative impact it has on the consumer and local businesses.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of outright lying. Please immediately contact the author of this review to discuss not as described of wesley berry flowers flowers and associated monetary loss in the amount of $48. Wesley Berry Flowers needs to have the product delivered according to poster's claims.