Wesley Berry Flowers - No Confirmation!!!

I paid for a floral arrangement for Wesley Berry Florists to make a delivery in Hamilton, Ontario, Canada.

It was two days before the funeral that took place Monday 10th August and I have heard nothing from them.I don't know if the flowers were delivered or not!

I have received no email confirmation nor have I had any communication from them at all.

This is my family and I am not with them to share with them, our loss.Please have some respect and either confirm that the delivery was made or give me a full refund of USD 91.87 to my paypal whom I will be contacting later today this being Tuesday August 11th, 2015

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Delivery Service
Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • No communication

Reason of review:
Poor customer service
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Wesley Berry Flowers Funeral Arrangement
Review category
Flowers / Florist
review #680545 by

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Sep 09, 2015 #1031789

This issue has been resolved, however NOT by Wesley Berry Flowers!
As stated, I called Paypal and spoke to a representative explaining that not only did I not receive any confirmation of delivery, after delivery was confirmed by my relative, she sent a picture of what was delivered and it was shameful! I made a .jpg of what I ordered and what was delivered and put them side by side and posted the picture on the Wesley Berry website and the Pissed Customer website. Paypal gave me a full refund!
Thank You Paypal! You rock!

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