Order Birthday arrangement for my wife Birthday. To days in advance.
To be delivered at a Bed and Breakfast. A romantic surprise. I got email saying it was going to delay for a couple days. I email them back told them they wee flowers for birthday needed to be delivered on birthday.
Was only going be Bed and Breakfast one night. Got email back saying the will be delivered as order. Email them told I haven't received flowers. Got email say that flower an had delivered or on the way.
Never got flowers.
Ask for refund. Been three days no refund.
This person wrote the review because of poor customer service of wesley berry flowers flowers from Wesley Berry Flowers. Reviewer claimed that he or she lost $100 and wants Wesley Berry Flowers to issue a full refund.
The most disappointing in user's experience was failure to deliver product, failure to deliver on date requested, service and false advertising. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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