I ordered flowers for my sister in the hopital in Santa Cruz, CA on a Tuesday WITH SAME DAY DELIVERY. She went home on Thursday - no flowers.
Then they insist on delivering to her house just outside of Hollister. They showed up a week and a day from the date of the order and they THREW THEM OVER THE FENCE IN A BOX AND LEFT. In addition to the bouquet, they charge a shipping service $12.99, handling $ 4.99 and sales fee of $9.34. It was a rip off but I so wanted my Sis to have the flowers right away.
When I called customer service, I get someone whose primary language is NOT ENGLISH.
I could hardly understand a word. ***!!!
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