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Went on-line and had blind faith that I was ordering from a reputable company.Placed an arrangement for a funeral and found out by email AFTER the funeral that the order could not be completed.

As with other reviews, attempts at that point to call the 800 number lead nowhere-the 'existing order' prompt goes to voicemail and the 'new order' prompt goes to people with the canned response of "I can take a message but don't have access to existing orders" Spent an hour on the phone with 3 different useless reps. Sent 2 emails and got no response. Next call is to American Express to dispute the charge.

Yeah-they managed to post payment quickly but not work with the customer quickly.AWFUL!!!!!!

Review about: Wesley Berry Flowers Arrangement.

Monetary Loss: $114.

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Anonymous
#799043

same experience, same outcome...and now they are hiring even more useless reps to make the company seem reputable.Nothing will change.

The motto obviously is "make money, *** on people".:(

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