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I ordered a bouquet of flowers for my daughters birthday in Ada Michigan....I am so dissapointed in what was sent....nothing like the bouquet in the picture. A few flowers in a cheap vase! This company is a total scam and I will definitely not use them again...I wish I...
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Norwich, Ontario
#842584
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Initially reasonable prices. After paying Vase, Handling, Sales & Card Service Fees you would have paid 2x for flowers. What a rip off site and business. I don't know how they're in business still. These people should be ashamed of themselves. Maybe I should write...
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#833730
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I ordered flowers for a special occasion. Long story short the flowers never arrived & I could not obtain a response from the company via phone or filling out a customer care on line form. The 'track my order' feature even said my flowers arrived. I checked: they...
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1.9
#824587
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Wesley Berry Flowers Arrangement Review

Wesley Berry Flowers
#734618
1.0
Details
I am upset since the flowers that I ordered were not delivered to a wedding that I couldn't attend they were supposed to be delivered within 4 hours but never had and there is no customer service that answers my calls or emails this is a fraud!
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Style and Design

Wesley Berry Flowers Flowers Review

Wesley Berry Flowers
#701598
Ordered flowers to be delivered today. 2 day notice and got email confirmation. No flowers were delivered and they say i cancelled the order. But now i cant talk to anyone until 9am in the morning. The special occasion was lost. No email confirmation. If i hadnt checked with the person i sent to they woukd have made their money off me!
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Wesley Berry Flowers Flowers Review

Wesley Berry Flowers
#689685
If only I had seen this website before ordering a $35 bouquet and paying $95 DOLLARS FOR IT!!!!!!!! Customer complaints are utterly ignored. Completely unethical double charges and no order summary of charges before taking payment, charges for add ons that were never selected.
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Wesley Berry Flowers Arrangement Review

Wesley Berry Flowers
#687747
They phone centre claimed they were a local florist in Mississauga Ontario They failed to deliver even though they sent an email confirming delivery. They billed in U.S. Dollars. They did not answer return my phone call or reply to my email. A complete scam. They charged my credit card through PayPay without my authorization.
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Order Flowers picture on internet shows "Peaceful Wishes Bouquet" cost $31.99 upgrade to $41.99 flowers White Roses..White Lilies..White Daisies ..total cost $59.00 which included other prices..i.e. card..vase..delivery..etc. paid by Visa. My bank informed me your...
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Bowmanville, Ontario
I didn't like
  • I did not like
#814047
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I placed an order with Wesley Florist on March 4, 2016, for a sympathy arrangement . At the time I placed the order the customer service person told me my final price was 83.15 which I then put on my Master card. When I received the billing on my mc it was 31.00 more...
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2.5
Port Perry, Ontario
#807619
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HORRIBLE SERVICE AND HOW THEY ARE GETTING AWAY WITH OVERCHARGING IS BEYOND ME. I WILL DISPUTE THESE CHARGES WITH MY CREDIT CARD COMPANY. IF I CAN GET MY MONEY BACK I WILL. THEY SHOULD NOT BE ALLOWED TO DO THIS TO PEOPLE. EVERYONE SHOULD PUT IN A COMPLAINT AND MAYBE...
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#803609
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I bought a $50 bouquet and the flowers were never delivered to a city in Ontario, Canada. When I called to find out why, they just said, there is missing information. The supervisor couldn't figure out why. I called my credit card company right away to cancel my card...
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#798302
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Terrible company. Horrible cheap arrangements and a total rip off. Don't fall for the 50% off discounts. You won't even get what you paid for at the sale price. And forget about their customer service. They just take your money and ignore you after that. I...
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Anonymous
Anonymous

Wesley Berry is a sending only call center, just like many others around the country. The main problem is that most reputable florists will not deal with this company. If a fl...

1.0
I didn't like
  • 87 dollar fee on 40 dollar order
  • Failure to deliver product
#792771
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I ordered 2 flower arrangements for my mother-in-law's funeral, and was guaranteed pink and purple flowers with the exquisite upgrade (twice the size of the regular bouquet) to arrive at 1:00 pm for the first viewing at 2:00 pm. The order wasn't even sent to the...
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1.4
I didn't like
  • Failure to deliver product
  • Awful customer service
#764822
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Contact Wesley Berry Flowers

Mailing Address:
Wesley Berry Florist
6677 Orchard Lake Road
West Bloomfield, MI 48322
Phone:
(800) 628-9371
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Wish I reviews before ordering - $27 discounted flowers were totalled to $80.53 after credit card commitment - enclosure card $4.99, Vase service $6.99,Shipping Service fee - $19.99, handling fee $4.99, THEN a sales fee of $18.39. AND to top it all off - an additional...
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#756938
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