Wesley Berry Flowers - Ordered Luxury Daisies got Discount Roses
I could have gotten the same bouquet from the gas station down the street and saved $80.I paid $100 for Luxury Daisy Bouquet and instead my mother received an assortment of dry roses which were falling apart.
I received no notice the order had been changed. I called to complain and first got a loud call center.
The lady was very slow and unapologetic and immediately transferred me to customer service because she "didn't have the capacity" to deal with my request.Customer service did not pick up and all I could do was leave a voice mail after holding for a while.
More Review Details
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Luxury Daisy Bouquet
- Review category
- Flowers / Florist
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