Wesley Berry Flowers - Overpriced, late AND incomplete delivery.
I spent $58 for a rather simple, small bouquet with a balloon to be delivered to my boss for his birthday; the order was placed 2 days in advance of delivery.They delivered a day late and missing the balloon.
I've attached a copy of my order confirmation and the charges - can you make sense of this mess? I have no idea how they came up with $58 and told me I was saving $40.
Since then, I've been inundated with daily emails from them offering me $52 off my next order. When I tried to take advantage of this offer, their insanely convoluted pricing system resulted in a $68 charge - for a baseline arrangement - and I cancelled the order. I looked at the original receipt for my boss's arrangement and the charges versus the discounts made absolutely no sense.
Frustrated, I ended up ordering my mother's flowers from Amazon and spent $38 total for a beautiful bouquet.My advice: look elsewhere for your online flower delivery service.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
What I disliked
- Extreme overpricing
- Missed delivery date
- Missing items in delivery
- Reason of review:
- Problem with delivery
- Preferred solution:
- Partial refund for missed delivery and missing balloon.
- Monetary loss:
- Product or service
- Birthday Flowers
- Review category
- Flowers / Florist
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