Wesley Berry Flowers - Paid for express delivery in 4 hours and flowers weren't delivered until 2 days later and looked horrible

I ordered flowers for my daughter's birthday and paid extra for the guaranteed 4 hour delivery which should have been by 4:40 on 5/13, the flowers didn't arrive until 5/15, weren't anywhere near what I ordered and were dying!I placed many phone calls in between that time and spent much time on hold to go through three different people to only be cut off after 30 minutes and then they wouldn't answer because it was after closing.

The first picture is what I supposedly ordered and the remaining pictures were taken upon receipt of what we actually got.

I would never recommend this place!My bill was just under $70 for dying flowers, over 48 hours late!

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Customer service terrible
    • Got disconnected several times
    • Put on hold forever
    • Delivery was 48 hours late
    • False advertising

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
Product or service
Birthday Flowers
Review category
Flowers / Florist
review #636503

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