State: California City: San Francisco Clear all filters (10 of 2598 reviews match)
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I ordered over the phone a plant for my sister to be delivered in Evanston. The man with the Indian accent confirmed that a white orchid would be sent. Instead she received a bouquet with a lily and some carnations (for which I had paid over $50). I called this morning...
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1.1
I didn't like
  • Service or the product
  • Awful customer service
  • Lied
#821670
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I ORDERED FLOWERS FOR MY MOTHER IN THE HOSPITAL IN OCALA.THEY DIDN'T ARRIVE ON THE DELIVERY DAY AND I HAVE SPENT 3 HOURS ON THE PHONEL AND ONLINE WITH ZERO SATISFACTION. THE PEOPLE ON THE PHONE CONSTANTLY PUT YOU ON HOLD AND THEN CUT YOU OFF. IT'S BAD ENOUGH HAVING A...
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1.0
I didn't like
  • Entire ordeal
  • Did not deliver order when requested
  • No no service once they got the payment
#670943
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Ordered same-day flower delivery for a relative getting home from the hospital, recovering from surgery. Received a confirmation email the flowers delivered. They weren't. Spent 3 days, an email 9 phones calls later trying to solve the issue. Average hold time was 15+...
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jeanettekhozam
jeanettekhozam

Same issues

Anonymous
Anonymous

the same thing happen to me...order flowers for next day delivery..never came...ten calls later after i was put on hold for ten minutes or more i spoke with somone who could n...

1.0
I didn't like
  • Awful customer service
  • Dishonest business
#646384
Reply to reviews
Wesley Berry Flowers has done a beautiful job for me throughout the years. They have several beautiful locations, and they have great employees. I would recommend this company to anyone who wants a real florist to take care of their order. They have several delivery...
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4.8
#641214
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I ordered flowers for same day delivery. Same day delivery was guaranteed. Later that day, I got an email saying they would be delivered the next day and there was an additional 19.95$ "service charge". I tried calling and was left on hold for 27+minutes while a...
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Anonymous
MsEmma

I had ordered a floral arrangement that was supposed to be:1. All flowers were supposed to be in the same color scheme; different flowers… (i.e., from pale to dark in the same...

#529297
Reply to reviews
Went on-line and had blind faith that I was ordering from a reputable company. Placed an arrangement for a funeral and found out by email AFTER the funeral that the order could not be completed. As with other reviews, attempts at that point to call the 800 number...
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Anonymous
Getting Wiser

same experience, same outcome...and now they are hiring even more useless reps to make the company seem reputable. Nothing will change. The motto obviously is "make money, **...

#480526
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I should have known better... I will NEVER order another arrangement from this company. Customer service rep (after 3 disconnections) was rude and disrespectful. This company could not manage a same day delivery ordered at 9:15am, to a location 30 minutes from me...I...
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#443717
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On April 20 I placed an order for flowers to be delivered on Sunday, April 21. A sympathy arrangement after the death of a loved one. The flowers were not delivered on Sunday, Monday, Tuesday . . . . I received an email on Tuesday saying that they had not been...
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Anonymous
FRAUD ALERT!!

Ordered a birthday arrangement for a dear friend and was never given a price until AFTER the order was completed. Never had a chance to review my order, see the total price or...

#404028
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Sent flowers, ad said $20 off today, but no no discount. Sent flowers but not delivered on day they said they would, called to change order and was on hold for over 15 min and finally after that wait transferred to message saying email us.Of course will not use them...
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#382671
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I wished that I had seen this site before I ordered Wesley Berry Flowers. My tale of woe...My daughter had major surgery and we wanted to send her favorite flowers in an arrangement to cheer her up during her hospital stay. I ordered a custom arrangement and paid...
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