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I'm so dissatisfied with this business. They made no attempt do deliver the flowers I ordered, now it's been more than one year. I called and, of course, got the model representative from a foreign country, that could only pronouns a few words in English. I demanded...
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Anonymous
Debbi

Simply contact your credit card company and request a credit. In circumstances such as this, they will do so.

#1019863
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Photo by John Sobczak In the early 1990s, Wesley Berry Flowers saw a growth opportunity not in storefronts but in e-commerce.The 70-year-old Wesley Berry Flowers florist chain is shutting down local company-owned stores. It's unclear whether FlowerDeliveryExpress.com,...
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Anonymous
Anonymous

About time they went out of business. They give local florists only 50-60% of what the customer paid. Terrible business overall and very disorganized it seems.

#908226
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Wesley Berry Flowers - Bait and switch over and over
Wesley Berry Flowers - Bait and switch over and over
In early July, I searched online to deliver flowers to someone in Pocahontas, AR. The total included extra charges that were not clear before I submitted payment. I complained via phone and e-mail and Mr. Berry e-mailed me in apology, including two $50 credit codes.....
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Anonymous
Anonymous

I got the same promo code for $50, but it is unusable. I have spoken to five different people who have given stories of "system is down" to "we'll be back with you." Now, th...

2.5
I didn't like
  • Charged for extras not delivered
#896179
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Wesley Berry Flowers Flowers Review

Wesley Berry Flowers
#767479
Worst company ever this is a total scam when I clicked on my Payment it said $29.99. When I looked at my credit card statement there was a charge of $54.99 and my mother still hasn't received the flowers I ordered for her birthday
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Wesley Berry Flowers Arrangement Review

Wesley Berry Flowers
#761543
1.0
Details
I called Wesley Berry florist because I believed them to be an established florist. Boy was I wrong. The arrangement was hideous. I have contacted them multiple times. Each time it's a different solution. They do not return my calls nor answer my emails. This photo is the arrangement they sent. It was supposed to be pinm and purple roses with bells of Ireland.
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Wesley Berry Flowers Flowers Review

Wesley Berry Flowers
#759572
1.0
Details
The "customer service" is a joke. They don't respond to emails, or calls. I contacted them by phone and actually spoke to someone, who then put me on hold, transferred to voice mail. Left another voice mail and guess what? No one has called me back!
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Style and Design
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Wesley Berry Flowers Flowers Review

Wesley Berry Flowers
#756673
1.0
Details
Found an ad for $19.99 and 4 hour delivery. Was charge $30 for bs fees and 9 hours later still not there. Called and keep getting routed thru their system. Never order from ten again! Worse business ever!!
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Advertised vs Delivered
Delivery Service
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Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design
Turnaround Time
I am very disappointed with Wesley Berry Flourists. I did an online search and thought I was ordering form a local florist near Grand Rapids, MI. Somehow, I ened up ordering from these jokers. The product and service I ordered was a same day $78 birthday floral...
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#859199
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People you need to remember, how many other people are ordering flowers mothers day. (Mothers day is not a day of event for flower business), Its mothers day pre-week and post week. Flowers dont have to be delivered day of. Makes me so mad!!! Its the gesture and...
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Anonymous
Anonymous

You MUST work there! I used to also. You know darn well how terrible this company is and all the *** they pull on people just to make a buck! I left the company because I have...

2.4
#844817
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I ordered a $70 flower arrangement for my mother for Mother's Day and also paid an extra $25 for an "exquisite upgrade". My complete order was $125, including delivery. I was totally embarrassed when my mother sent me a picture of the flowers. They were horrible,...
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1.0
I didn't like
  • Poor quality
  • Awful customer service
#843406
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I ordered and paid for same day rush for a very special occasion that was time sensitive. The flowers were delivered 4 days late. I have been on the phone 4 times trying to track the order, complain etc. At first all they would do is give me a credit on next order....
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1.6
I didn't like
  • One of the worst experiences
#840233
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My son had ordered birthday flowers for me and they didnt arrive till 6:45 pm and were left by garage in michigan in 36 degree temperatures. They were suppose to be a surprise. He paid 80 dollars and they were some carnations and daisys and not worth 80 dollars. Left...
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#817957
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I look them up on line. I thought they were in Venice Fla. I told them I needed flowers for a memorial service which was the next morning and needed the there By 10 am. no problem. My $ 29.99 flowers would be $95.00.I said that was to much. They had one for $60.00 so I...
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#815210
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Contact Wesley Berry Flowers

Mailing Address:
Wesley Berry Florist
6677 Orchard Lake Road
West Bloomfield, MI 48322
Phone:
(800) 628-9371
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On March 12, 2016, I ordered flowers on for delivery March 13, 2016. The get-well flowers were never delivered as promised. When I called Wesley Berry Flowers for an answer, I was given the run around, they would not give me their address, and then I was refused a...
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Anonymous
Anonymous

If you used your credit card, call them and see if they will reverse the charges.

1.0
Commerce Charter Township, Michigan
I didn't like
  • Refund issue
  • Being stolen from
  • False advertising
#809042
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