State: Ohio City: Columbus Clear all filters (15 of 2596 reviews match)
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Indian guy on the phone promised same day delivery. They were not delivered. For the next two days, they kept telling me flowers are on the way. Even after calling in and giving NO INFORMATION, a guy tried to tell me the flowers were on their way. How would he know? I asked him how he would know and why he said that and he told me "we're supposed to say that" CAN YOU BELIEVE THAT? It took 7 days of aggravation to get a refund and no flowers. I...
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Ordered $27 flower arrangement..end cost $64!! Cancelled order! Talk about Nate and switch! Dishonest business practices!! Never use them unless you want ripped off.
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Anonymous

Anonymous Please tell me how you cancelled! I called and called and kept getting hung up on! Were you actually able to talk to someone to cancel? I am so angry! I wish I would have ...

Wow!!! Went to order the $26.99 flower arrangement and was charged $84.22!!!! Never received an email confirmation. I called immediately to cancel my order. Had to call three times in a 10 minute period. 1st time, call answered, then was told to leave a message, 2nd time call disconnected after I was told to wait for a supervisor, 3rd time was told supervisor was now not there and I would have to put in a claim form. I insisted on speaking...
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good customer service Review

#506162
Paid for flowers for my best friends birthday and they didn't deliver them until two days after date I paid for them to arrive. They were brown when they finally arrived and I paid extra for the "best". They don't have a number to call and talk to anyone with any issues. You can only leave a message. They have never called back. And they merely emailed me a 30$ rebate if I buy MORE flowers! The flowers I bought were $72. They are slimy and...
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I placed an order for a funeral arrangement on 6/12/15 and realized I wanted to add to the card's message. I called in and after 4 calls totaling 12 minutes I got a representative that hung up on me. This was painful hold time considering the extremely loud static on the line. All four calls had the same noise. It was an extremely poor connection. I tried finding another number to try but couldn't locate one. I then tried using the website...
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I didn't like
  • Horrible customer service
#649951
This company is a scam, wish I reviewed before I placed order. Do not do business with this company. I have tried to cancel order within minutes for ordering due to rediculous sur charges. No one will answer me directly, I keep getting emails that they are processing my order but no response to cancellation. This is not a genuine company so sorry I didn't check reviews. Please stay away from this company, please stay away from this company. ...
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I placed an order with Wesley Berry Flowers for Valentines Day for my mother. A bouquet of flowers that started off at $30.00 ended up costing $90.00 when additional fees were added. You do not know final cost until you get to the end of the order and by then you can't cancel. I immediately notified flowers express and told them I wanted to cancel the order "Keith" told me that his advise to me is to accept a $15.00 discount on the order. I...
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1.0
I didn't like
  • Customer service
  • Extreme overpricing
#594651
Decided to spend the extra money for the 4 hour delivery - big mistake. Called cust service and was told no sign of an order and would have someone call me in 5 to 10 minutes. Sounded like she was in a elementary school lunch room with all the background noise. No return call. Called back - gave my order # and was told flowers still at florist? Told her to cancel and acted like she was shocked and said they could deliver to another address....
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I e-mailed them several times and called, but nobody got back with me. I ordered some beautiful and expensive flowers for my best friend and they told me that the delivery date will be June 12, 2014. It is June 16 th (4 days later) and my friend just received some nasty flowers, she said. I ordered a beautiful bouquet and they gave her nasty and dead flowers, 4 days after her birthday. I already started a dispute with my bank and I will also sue...
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I am also fuming as I sent a flower arrangement to my brother in law yesterday because he had surgery. I paid $89.87 and had express, at 2 pm.. at 10 pm last night I got an email that it was still being filled. I tried emailing back that he was being released this morning. No response. Called today and as of 1 pm he never got it and left the hospital..called the company and had ot answer questions to a machine..no one has called me abck so...
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Contact Wesley Berry Flowers

Headquarters Address:
Wesley Berry Florist
6677 Orchard Lake Road
West Bloomfield, MI 48322
Phone:
(800) 628-9371
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I should have visited this site before placing this order. Live and learn? I'm livid. Placed an order yesterday (3/18/14). Never got a confirmation e-mail, however the funds have been deducted from my account. The flowers have not been delivered (did same day delivery). Called customer service, got a run around of "Please Hold" to speak to someone. Hung up and called my bank and am now disputing this charge. I will also be reporting them to the...
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Anonymous

MJ same thing happened to me!