State: Texas City: Austin Clear all filters (12 of 2597 reviews match)
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I ordered flowers that were supposed to cost $27, with "free shipping" that ended up costing me $60. They charged $11 as a "sales fee!" If that were a sales tax, it amounts to nearly half the amount of the purchase--ridiculous. This company markets itself as local...
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Ordered flowers from what was listed as a local florist; received email stating high volume prevented them from making delivery 24 hours after order placed. Received another email stating that order was in route if not already delivered. 48 hours after placing order,...
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I ordered flowers for my daughter's July birthday by phone from Wesley Berry because their name came up 1st in a Google search for Austin, TX florists. No terms or conditions were given on the phone. I was simply told that the blue hydrangeas I ordered would be sent...
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I didn't like
  • Being ripped off
  • Business methods
#716323
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Wesley Berry Flowers Bouquet Review

#742724
1.0
I found them on web and paid for 4 hour express delivery which didn't happen. I paid for premium roses and upgraded to exquisite rose bouquet and a "card" total $125. I got 8 puny red roses and two sprigs of baby's breath and the card was printed on paper with the printer ink running out! I tried to call and they hung up on me twice!
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Wesley Berry Flowers Delivery Service Review

#679603
1.0
Customer service sucks. Paid for same day delivery but still have not recieved order. No refunds. Unable to track my order for some reason. Will never use again. Could say more but wont waste my time.
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Bring back my money!!! I just cancelled my order just after I ordered, Nov. 5, 2014 because I found out that I had a lot of fees in my bill that's why my bill was so high amounted to $190.20!!! Their customer service reps will not help you especially in cancellation of...
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I placed an order yesterday morning for "guaranteed same day delivery" for flowers. The received an e-mail at 5:33 pm saying the wasn't delivered and they didn't know when it would be delivered. They said they called me and couldn't get through to me. They said they...
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My boyfriend ordered flowers from this company as my Valentine's gift. He was surprised that I never received them. A local florist called me today, stating that they received an order to fill from Wesley today, Saturday, two days after Valentine's Day, but...
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I politely asked and paid them to send a $50 arrangement to my great aunt for her 90th.. small town, so just to be safe, I asked for the day before--for delivery. Not only did she not get them, but they were supposedly "signed for." that cant be true because there is...
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Anonymous

Carolyn Kane This company is a complete scam. Do not ever order from them and expect the guarantee to be honored. They will say or do anything to get an order with no commitment to follo...

I had previously ordered a beautiful arrangement for my sister's birthday in July. The arrangement was not delivered as "guaranteed" even after having paid a 20.00 "handling fee". Three days passed and I was still trying to get her gift delivered. I was finally...
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We ordered flowers to be delivered on 12-25-11. They guaranteed delivery on that day, and we paid $60.50 by our Discover Card. The flowers were not delivered, but we received an email the next day stating they would continue to make every effort to deliver the flowers....
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Anonymous

Patty It is always wise to go to your local florist or order on the internet directly with the local florist that will be delivering your flowers. no hidden costs, and they will be...

Anonymous

Fitzhughkid In reference to the complaint we posted about Westley Berry Flowers: We raised *** about this rip-off charge by 1) Disputing the charge with Discover Card 2) Leaving formal co...

Ordered flowers for my wife. Paid and received order confirmation # with delivery address, name, etc. Wife never received them. Called reported that she did not get flowers. Said they were sorry and pass it on to someone for review. I asked for supervisor to call and...
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aunt fifi

aunt fifi Please contact the BBB and file a complaint to get your money back! Go online, it\'s a simple process. Takes 30 or more days. Do not accept resolution until you see refund m...