Wesley Berry Flowers Dallas, TexasComplaints and Reviews

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1.3 Based on 737 reviews
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  • Customers like
    • Very unsatisfactory 7
    • Initially finding on web 6
    • Offered coupons 5
  • Customers don't like
    • Customer service 80
    • Bait and switch on order 42
    • Extreme overpricing 39
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Arrangement that I ordered was not even close to what was delivered. My 6 yr old neice could have done a better job. Further, I reached out to the Company and at very least wanted an acknowledgement to my email -- and nothing. This will be my first and last order.

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I order flowers delivered to my daughter for her birthday. Past 4:30pm Atlanta time there was still no delivery. I called the store and was put on hold with no one coming back to the phone. Did this twice with same result. Received an email saying they did not make the delivery but would give me a $100 credit and directed me to a false website. Do not use them unless you are looking for a product you will not receive. Very disappointing as... Read more

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My husband spent $80.00 to have a dozen red roses sent to me and I only received 5 almost dead roses... when I called the floral shop they informed me they only received $37.00 to work with and the company must have kept the rest of the money. When I tried calling customer service I was hung up on over 8 times and no one was ever able to help me. I tried also speaking to the floral shop who sent them an email and asked for me to be refunded and... Read more

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Next day delivery- a joke-arrived 2 days later, Great prices -you're really pulling my leg now- more like lying about your deals, beautiful sunflowers for my sister -that was an even bigger joke. If you were out of sunflowers you could have called me. That's respectable. What's NOT respectable or acceptable is dying white flowers pink. My sister, bless her sweet heart, was happy to receive something, but i will never use their services again.... Read more

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Thought we we buying a $22.00 arrangement. Checked bank account later and found they had charged almost $85.00 and then we found they charged a small charitable "honor fund" donation on top of that which was completely unauthorized! Began the nightmare of trying to cancel the order and get a refund. I was transferred against my directly stated wishes, disconnected many times, encountered rude attitudes, they tried to sell me other items. finally... Read more

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I ordered a basket of flowers Monday for the viewing to be delivered to The New Hope Funeral home and they cost $63.93 and were never delivered. These people are crooks and shoot be put out of business! !! How do they get away with this ***? I also going to report them to the Better Business Bureau.

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Worst company everrrrrr do not i repeat do not get them they are rude and respectful. I spoke with Mat, joan, and David, and the sup they are all liers and rude they owe me 234.00 and til not i have not gotten it and its been over 2weeks

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I placed an order on 8/7/15 for my boyfriend's mother's birthday. The flowers were to be delivered on 8/10/15. As of today 8/12/15 nothing has been delivered. We received an email late in the day on 8/10/15 letting us know there was a delay and offering a $50 credit on a future order. Future order? Are you kidding? Why would I ever order from you again when you didn't deliver on time the first time I ordered with you. In the afternoon of... Read more

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I ordered flowers for my mother's birthday today. After reading other reviews (too late) I'm hoping she will even get them. AFTER I reviewed charges and approved $80, a $15.99 charge was added. I e-mailed immediately and they said to look at my receipt for reason. I explained it is completely unethical (if not illegal?) to add a charge AFTER I have approved for payment. Haven't heard back. Unbelievable. If the flowers don't turn out to be what I... Read more

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Do NOT use under any circumstances. Inferior product. Add on prices. No customer service. Bait And switch. In my opinion disreputable. RUN.

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