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DON"T ORDER YOUR FLOWERS FROM THIS PLACE!!! First of all their website makes it look like they are physically located in the city you want to send flowers to. Not true. I ordered flowers for same day delivery at 10:30am - received a telephone call at 12:30pm saying...
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Anonymous
Anonymous

None of the companies you mentioned are real florists. They are sending only call centers that only sell you underpriced arrangements and then a real florist only what they ch...

bowmandebbie
bowmandebbie

Correction - I had flowers delivered by AvasFlowers.com and they were beautiful! FlowerDeliveryExpress.com is the firm that delivers flowers for Wesley Berry Flowers. STAY AWA...

1.9
I liked
  • That they had service in perseyville
  • Initially finding their website
  • Cancelled order for big wedding
I didn't like
  • Failure to deliver product
  • Cancelled order for big wedding
  • Takes 7 days for my refund
#853064
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I ordered flowers over the phone on May 9 to be delivered that day. I realized a week later that I never received an e-mail receipt for the flowers. When I called WB on 5/16 they told me my email was invalid. I asked if the flowers had been delivered and she...
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Anonymous
Anonymous

A huge RIP-OFF they stole my money and never received flowers they contacted me 4 hrs after placing the order and says they were undeliverable!Mind you when I placed my order ...

I didn't like
  • Failure to deliver product
#848900
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I hope anyone who is considering ordering from this company reads these reviews first! This will save you the headaches the rest of us have had. This company is a scam in every possible way. Bait and switch on pricing, no customer service to speak about. I ordered...
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Anonymous
VisMeIisV1

You know, every company has a corporate office, an office that has a publicly listed number which is answered by (depending on the size and type of company) a receptionist or...

Anonymous
Anonymous

I agree!!!!!!

#843442
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Flowers Review

Wesley Berry Flowers
#759528
Total rip off... Don't go near them. Failed to deliver on time, and at all. Will not provide refunds. Ship inferior flowers not selected. Can't get through to a live person. Sales reps lie about services. Customer Service calls get dumped and hung up on. Total scam artists.
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Wesley Berry Flowers Flowers Review

Wesley Berry Flowers
#758934
1.0
Details
This company cannot be legit. I placed an order for same day delivery. Flowers never came. I called and kept getting hung up on. Calked the next day and just kept getting told that they will arrive. After 20 attempts to reach a supervisor I cancelled my order and made a claim through my bank. Stay away from this company.
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Advertised vs Delivered
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design

Wesley Berry Flowers Flowers Review

Wesley Berry Flowers
#736419
2.4
Details
Bait and switch; fraudulent. Called customer service 12 times, never addressed issue,constantly placed on hold then a voice mail. THE WORST that I ever experienced.
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Wesley Berry Flowers Flowers Review

Wesley Berry Flowers
#702932
Placed an order for flowers that were not delivered on time in fact at this point I still don't believe they have been delivered and I keep getting transferred back-and-forth to someone that's supposed to help me but then they hang up, very angry, never had such horrible service... not sure if this is a scam or not will be reporting to the Better Business Bureau!
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I have never experienced such a negative business transaction in my life. Was overcharged for items that were not delivered. My call was outsourced when the business claims to be locally run. When I called about the quality of my product, the manager was rude and...
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#831523
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I rarely complain and I do not like to give negative feedback- if not warranted...however, I think this is warranted. I ordered flowers for my Mom's birthday from what I thought was a local florist. The flowers were not delivered on time and every time I called to...
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I didn't like
  • Poor service and product not worth money
#779978
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I placed and order and then tried to track it when I did not get a confirming email. Hands down the worst experience I have ever had. I have been put on hold. I asked to speak with a supervisor, got the 20 minute hold routine. No one has given me a straight answer. I...
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I didn't like
  • Awful customer service
#766826
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I ordered flowers that were some special deal - $14.99 manager's special. There was free delivery. When I placed the order - somehow the price went up to $53.20!!! I tried to cancel the order - spent an hour and half on the phone. Couldn't reach anyone who could...
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1.7
#749482
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This firm is a joke. Too many people ordering and not getting their items, late deliveries, poor flowers if lucky enough they arrive etc. My mother and I had the same experience ordering flowers for my daughter end of last week. The flowers were a few days late,...
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1.0
I didn't like
  • Bad business practices
  • Awful customer service
  • False advertising
#748377
Reply to reviews
They kept telling me the flowers were on the way and finally said they could not deliver them. The gave me two "credits" that can only be used "online" but they do not work online. Prices for flowers and delivery do come show until order is completely paid for! This...
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Anonymous
Anonymous

I just had a very similar experience on Oct. 10. 2015. I suggest you do what I have done and that is, File a complaint with details to the Michigan State Police, the Michigan ...

#718439
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Contact Wesley Berry Flowers

Mailing Address:
Wesley Berry Florist
6677 Orchard Lake Road
West Bloomfield, MI 48322
Phone:
(800) 628-9371
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I was scammed by Wesley Berry Florist on Oct. 10. 2015. I suggest everyone do what I have done and that is, File a complaint with details to the Michigan State Police, in Lansing, MI., the Michigan Attorney General, in Lansing, the better business burea in the...
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#718268
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