San Diego, California
1 comment
100% full Not resolved

I placed an order for an "Admiring Elegance bouquet" with a premium upgrade.The bouquet that was delivered is completely different (picture added).

I called customer service and the lady promised to send the right order which never happened.

I called again and was transferred many times and put on hold.This is the worst service I have ever had despite the fact that I am a returning customer for over 3 years.

I made 3 calls, spent hours on the phone with customer service, had to repeat my name every time and the outcome was clearly unsatisfactory

Review about: Admiring Elegance.

I didn't like: Customer service, Boquet bore no relationship to that ordered, Did not deliver what i ordered.

Review #836530 is a subjective opinion of a user.

1.1
Customer service
Advertised vs Delivered
Product or Service Quality
Discounts and Special Offers
Turnaround Time
Diversity of Products or Services
Value for money
Reason of Review / Monetary Loss Problem with delivery / $89
Preferred solution Deliver product or service ordered

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Kelly
Crown Point, Indiana, United States #1150205

I am a local florist and I want everyone to know you are being ripped off.CALL your LOCAL florist - they will be honest and charge only what is necessary.

We receive online orders from these places and they only give the filling florist $39.99 of the $80.00 they charge you!!!CALL YOUR LOCAL FLORIST !!!

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