I placed an order for an "Admiring Elegance bouquet" with a premium upgrade.The bouquet that was delivered is completely different (picture added).
I called customer service and the lady promised to send the right order which never happened.
I called again and was transferred many times and put on hold.This is the worst service I have ever had despite the fact that I am a returning customer for over 3 years.
I made 3 calls, spent hours on the phone with customer service, had to repeat my name every time and the outcome was clearly unsatisfactory
More Review Details
|Value for money|
|Diversity of Products or Services|
|Advertised vs Delivered|
|Discounts and Special Offers|
|Product or Service Quality|
What I liked
What I disliked
- Customer service
- Boquet bore no relationship to that ordered
- Did not deliver what i ordered
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