100% full Not resolved
1.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Turnaround Time
Value for money
1 comment

I placed an order for an "Admiring Elegance bouquet" with a premium upgrade.The bouquet that was delivered is completely different (picture added).

I called customer service and the lady promised to send the right order which never happened.

I called again and was transferred many times and put on hold.This is the worst service I have ever had despite the fact that I am a returning customer for over 3 years.

I made 3 calls, spent hours on the phone with customer service, had to repeat my name every time and the outcome was clearly unsatisfactory

This person wrote the review because of problem with delivery of wesley berry flowers admiring elegance bouquet from Wesley Berry Flowers and attached photo s. Reviewer claimed that he or she lost $89 and wants Wesley Berry Flowers to have the product delivered.

The most disappointing in user's experience was awful customer service, boquet bore no relationship to that ordered and did not deliver what was ordered. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Wesley Berry Flowers for you to read. This information may help you with your purchase decision.

Had an Experience with Wesley Berry Flowers?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Crown Point, Indiana, United States #1150205

I am a local florist and I want everyone to know you are being ripped off.CALL your LOCAL florist - they will be honest and charge only what is necessary.

We receive online orders from these places and they only give the filling florist $39.99 of the $80.00 they charge you!!!CALL YOUR LOCAL FLORIST !!!

You May Also Like

Wesley Berry Flowers - Terrible Wesley Berry Flowers "Here is what we ordered, here is what we got...NO vase, clearly not the same. Tried to contact the company numerous ways, no responses. We tried to email, go through..." Read more Wesley Berry Flowers - Flowers for funeral embarassingly small when I paid for exquisite upgrade Wesley Berry Flowers "AVOID MY MISTAKE - READ THIS! I ordered flowers for a funeral. The arrangement was called the "Givens Plant Basket". The basic plant basket was 59.99 and..." Read more Wesley Berry Flowers - Flowers Review from Gadsden, Alabama Wesley Berry Flowers "I am posting as a florist that received an order from your establishment. You sent us an order for a total of $49.97 when in fact you charged the customer..." Read more Wesley Berry Flowers - Overpriced and not what is ordered Wesley Berry Flowers "I sent my daughter in law flowers twice once for Mothers Day and they weren't even close to what I ordered. Second time only because I had a so called..." Read more All American Liquidation And Estate Sales - Buyer Beware!  Not if, but how much you will be ripped off! All American Liquidation And Estate Sales "BEWARE! Do not sign a contract with Bobbee to do your estate sale, because it is not a question of if you will be ripped off. The only question is..." Read more Screwed over by T-Mobile's Assurant cell phone insurance!  Assurant "I purchased a Note 7 phone through T-Mobile in September of 2016 as well as an insurance policy through Assurant for the phone. The phone was stolen in November of..." Read more Pepperfry - Damaged product delivered followed by worst customer service Pepperfry "I ordered a coffee table from Pepperfry. As soon as it was taken out of the box, it was discovered that it was damaged. The guy who was there to..." Read more Coaster Furniture - Damage Head board Coaster Furniture "I purchase the Felicity Collection item # 300345Q Queen bed from American Furniture Outlet on 1233 Sand Lake Road Orlando fl 32809 I received my furniture September 15th 2017 I..." Read more