San Diego, California
1 comment
100% full Not resolved

I placed an order for an "Admiring Elegance bouquet" with a premium upgrade.The bouquet that was delivered is completely different (picture added).

I called customer service and the lady promised to send the right order which never happened.

I called again and was transferred many times and put on hold.This is the worst service I have ever had despite the fact that I am a returning customer for over 3 years.

I made 3 calls, spent hours on the phone with customer service, had to repeat my name every time and the outcome was clearly unsatisfactory

Review about: Admiring Elegance.

I didn't like: Customer service, Boquet bore no relationship to that ordered, Did not deliver what i ordered.

Review #836530 is a subjective opinion of a user.

1.1
Diversity of Products or Services
Customer service
Advertised vs Delivered
Turnaround Time
Discounts and Special Offers
Product or Service Quality
Value for money
Reason of Review / Monetary Loss Problem with delivery / $89
Preferred solution Deliver product or service ordered

Had an Experience with Wesley Berry Flowers?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Kelly
Crown Point, Indiana, United States #1150205
I am a local florist and I want everyone to know you are being ripped off. CALL your LOCAL florist - they will be honest and charge only what is necessary. We receive online orders from these places and they only give the filling florist $39.99 of the $80.00 they charge you!!! CALL YOUR LOCAL FLORIST !!!

You May Also Like

"This company is a scam! I was completely mortified. The person I sent the flowers to told me they looked very unprofessionally arranged and they were jammed in a small..." Read more
"I sent my daughter in law flowers twice once for Mothers Day and they weren't even close to what I ordered. Second time only because I had a so called..." Read more
"AVOID MY MISTAKE - READ THIS! I ordered flowers for a funeral. The arrangement was called the "Givens Plant Basket". The basic plant basket was 59.99 and..." Read more
"So I am the latest victim to this peice of *** company. First while placing my order the total amount due was 41 dollars and some change. I then entered..." Read more
"SCOTT SCOTTY FAT BOY.THIS IS A FEW OF SCOTT A VALENTINE OF NEW YORK COMMUNITY BANK.SCOTTY VALENTINE IS A SCAMMER A DRUG USER.HE HAS BEEN REPORTED TO THE SUFFOLK COUNTY..." Read more
"I booked a 2 night stay, April 19-21 2017, at the Horseshoe Bossier City on April 17 2017. I used the TOTAL REWARDS website and selected a King non-smoking room...." Read more
"Dr. Bassada who works for Economy Dentures left rotten teeth in my mouth never completed my upper denture and tried to charge my insurance $350 to pull one tooth that..." Read more
"In simple English, this 2yr Rpl Plan is a worthless plan for electronic purchases. Neither RCA or Walmart honors their warranty. Walmart calls it an "existing condition" because after you..." Read more