I ordered a European Garden Bouquet for my mom's birthday.She received a plant garden with a few carnations.
I called and complained, and they agreed to send the correct selection, only if we returned the plant garden, which we did, no problem. The flowers that were redelivered were terrible, nothing at all like what I ordered, and they were all half dead. I then googled the company and found out there were so many complaints of fraud and scams I was surprised.
I will take my business elsewhere and plan to warn others on reviews on Yelp, Google, etc.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
What I disliked
- Poor customer service
- Never received product - never received refund
- Anything about this place or the service
- Reason of review:
- Problem with delivery
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Wesley Berry Flowers European Garden Bouquet
- Review category
- Flowers / Florist
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