2 comments

I ordered flowers for my daughter's birthday through another online company that subcontracted to Wesley Berry.I had no idea the order was going through Wesley Berry until the payment was taken.

Paid through PayPal for the extra protection thankfully. Didn't receive any confirmation other than a payment receipt. Flowers never showed up on date selected! Called company only to be placed in an endless loop for 20 mins then having to leave a message.

Also submitted a request for status online. Never heard back. 2 days later I get word that flowers arrived and that they were in terrible condition. Worthless at this point as her birthday had passed and she wasn't even there anymore to enjoy them!

Called the company again and finally got a person after another long hold time. they claimed, as many others have reported, that they couldn't find a company locally to handle the order! We live in a major city with hundreds of options! After hearing every option for sending more flowers to receiving a credit (as if I'd ever use them again), I demanded a refund and it appears I got it but still need to verify through PayPal.

They actually sent the local floral co to pick up the crappy flowers that were delivered late and the driver had a major attitude to top off the whole experience.With so many complaints, no way PayPal or any consumer should knowingly be doing business with Wesley Berry Flowers!

Review about: Birthday Flowers.

Review #572070 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Wesley Berry Flowers?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Car
#928493
Always order from your local florist to get the best design and most for your money. These people are scam artists.
Art
Rock Hill, South Carolina, United States #919141
I ordered flowers on 12/22/2014 via the 1=888-851-2881 phone# and was told that my credit of $51.27 would be applied to my order confirmation# 50233280 and that my total price would be $30.38. When reviewing the charge to my Visa card they charged me $60.38. What a rip off this company is. If I had know I was ordering flowers through Wes Berry Flowers I would have hung up as I have experience problems with them in the past. The individual i spoke to could hardly be understood and after my order was placed he quickly thanked me and hung up. I only hope that the flowers I ordered actually get delivered on time or I will cancel the payment and the order from my Visa card.
Arthur Berger

You May Also Like

"I ordered the "Bursting Blushes" bouquet, with the "exquisite upgrade" for mother's day this year. The photo showed a dozen or so red roses with five or six large..." Read more
"Placed an order for the Birthday Choice Bouquet today and added 3 mylar balloons. The order arrived on time to my office where they were delivered to a co-worker however..." Read more
"My husband placed an order for our anniversary for tulips. Didn't get tulips, but received the worst looking bouquet of 12 red roses. Browned edges, 1 broken, and no greens..." Read more
"Here is what we ordered, here is what we got...NO vase, clearly not the same. Tried to contact the company numerous ways, no responses. We tried to email, go through..." Read more
"I waited a total of 194 mins for the call to be answered. I am having no help via email or facebook and needed to speak to someone on the..." Read more
""Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my..." Read more
"I order an fitness waterproof smart bluetooth band remote camera sleep monitor black color. And when i get my item and open it at LBC palompon, Leyte office, I found..." Read more
"I bought a Jawbone 3 around Christmas of 2015. I take excellent care of things that I buy, and this band tore almost completely free from the top metal part...." Read more