Wesley Berry Flowers - Terrible service, felt scammed!
I ordered flowers for my daughter's birthday through another online company that subcontracted to Wesley Berry.I had no idea the order was going through Wesley Berry until the payment was taken.
Paid through PayPal for the extra protection thankfully. Didn't receive any confirmation other than a payment receipt. Flowers never showed up on date selected! Called company only to be placed in an endless loop for 20 mins then having to leave a message.
Also submitted a request for status online. Never heard back. 2 days later I get word that flowers arrived and that they were in terrible condition. Worthless at this point as her birthday had passed and she wasn't even there anymore to enjoy them!
Called the company again and finally got a person after another long hold time. they claimed, as many others have reported, that they couldn't find a company locally to handle the order! We live in a major city with hundreds of options! After hearing every option for sending more flowers to receiving a credit (as if I'd ever use them again), I demanded a refund and it appears I got it but still need to verify through PayPal.
They actually sent the local floral co to pick up the crappy flowers that were delivered late and the driver had a major attitude to top off the whole experience.With so many complaints, no way PayPal or any consumer should knowingly be doing business with Wesley Berry Flowers!
More Review Details
- Reason of review:
- Poor customer service
- Product or service
- Birthday Flowers
- Review category
- Flowers / Florist
You May Also Like
- "My husband ordered the Purple Pop bouquet ($70). The picture shows an abundant, lush rounded bouquet in a tall purple vase. What I received looks like someone stopped at the..."
- "I sent my daughter in law flowers twice once for Mothers Day and they weren't even close to what I ordered. Second time only because I had a so called..."
- "Placed an order for sympathy flowers. The image in the right is what I ordered. The image on the left is what was delivered. Tried to contact them and no..."
- "I'm a great fun of Tommy Hilfiger products, however, this SHAWL COLLAR CARDIGAN Sweater i bought right before new year come with the cheapest quality, just after wearing it for..."
- "Another "Posher" broke almost every listing rule: - inappropriate language - asking / pursuing a buyer if they're interested just bc they ask a ? - trying to do a..."
- "Service guy came spent 5 minutes or less. He did not leave a list of things he checked or serviced, nothing to sign or review, just said goodbye and walked..."
- "I am having serious issues with D.R Horton honoring their warranty here in Oklahoma, Cedar Lane to be precise. My yard looks like a pond with the slightest rainfall...."
- "Caveat Emptor BUYER BEWARE Jiffy Lube in Norman I went to Jiffy Lube with a Groupon. The people that were there were very nice and courteous. I was told that my air filter..."
- "My husband loves German Chocolate cake. We bought one in the frozen food section today and let it set out in the box for about an hour. I cut a..."