Featured
2 comments

I ordered flowers for my daughter's birthday through another online company that subcontracted to Wesley Berry.I had no idea the order was going through Wesley Berry until the payment was taken.

Paid through PayPal for the extra protection thankfully. Didn't receive any confirmation other than a payment receipt. Flowers never showed up on date selected! Called company only to be placed in an endless loop for 20 mins then having to leave a message.

Also submitted a request for status online. Never heard back. 2 days later I get word that flowers arrived and that they were in terrible condition. Worthless at this point as her birthday had passed and she wasn't even there anymore to enjoy them!

Called the company again and finally got a person after another long hold time. they claimed, as many others have reported, that they couldn't find a company locally to handle the order! We live in a major city with hundreds of options! After hearing every option for sending more flowers to receiving a credit (as if I'd ever use them again), I demanded a refund and it appears I got it but still need to verify through PayPal.

They actually sent the local floral co to pick up the crappy flowers that were delivered late and the driver had a major attitude to top off the whole experience.With so many complaints, no way PayPal or any consumer should knowingly be doing business with Wesley Berry Flowers!

Reason of review: Poor customer service.

Had an Experience with Wesley Berry Flowers?

Write a review

Comments

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

Car
#928493

Always order from your local florist to get the best design and most for your money. These people are scam artists.

Art
Rock Hill, South Carolina, United States #919141

I ordered flowers on 12/22/2014 via the 1=888-851-2881 phone# and was told that my credit of $51.27 would be applied to my order confirmation# 50233280 and that my total price would be $30.38.When reviewing the charge to my Visa card they charged me $60.38.

What a rip off this company is. If I had know I was ordering flowers through Wes Berry Flowers I would have hung up as I have experience problems with them in the past.

The individual i spoke to could hardly be understood and after my order was placed he quickly thanked me and hung up.I only hope that the flowers I ordered actually get delivered on time or I will cancel the payment and the order from my Visa card.

Arthur Berger

You May Also Like

Wesley Berry Flowers - Flowers Review from Hattiesburg, Mississippi Wesley Berry Flowers "I ordered flowers for my grandma the price said 30$ i added a balloon for 4.99$ and a 10$ upgrade so im thinkin with tax and fees it might be..." Read more Wesley Berry Flowers - Flowers Review from Gadsden, Alabama Wesley Berry Flowers "I am posting as a florist that received an order from your establishment. You sent us an order for a total of $49.97 when in fact you charged the customer..." Read more Wesley Berry Flowers - Flowers for funeral embarassingly small when I paid for exquisite upgrade Wesley Berry Flowers "AVOID MY MISTAKE - READ THIS! I ordered flowers for a funeral. The arrangement was called the "Givens Plant Basket". The basic plant basket was 59.99 and..." Read more Wesley Berry Flowers - Overpriced and not what is ordered Wesley Berry Flowers "I sent my daughter in law flowers twice once for Mothers Day and they weren't even close to what I ordered. Second time only because I had a so called..." Read more Sears Appliances Failure - Ridiculousness Sears "We have had our Kenmore STOCK No. 13472N MOD 665.13472N410 which we purchased 11/21/2014 just under 3 years ago. May of 2015 (just 6 months in) the machine stopped working...." Read more Glam Seamless - Day 3 and still nothing Glam Seamless "First of all, I purchased my extensions monday. I went with this company because I was searching for a new brand of extensions. I saw their ig and thought I'd..." Read more Tradesy - Horrible Customer Service Tradesy "The customer service for this site is non existent. I recently purchased a bracelet on there that does not match the description or the picture listed whatsoever. It was supposed..." Read more The Ashton Drake Galleries - Ashton Drake strikes again.. New/different excuse for not processing other orders, and doll review. The Ashton Drake Galleries "I originally left my first bad review for ADG due to them refusing to process my orders, after delivering the first order made. The excuse was "a discrepancy between my..." Read more