Monroe, Louisiana
Not resolved
8 comments

I ordered on line flowers for my daughter for Valentine's Day but requested delivery on 2/13 -- thinking would avoid the rush.The flowers were delivered on 2/10 and the roses were frozen and brown on the edges.

She called phone # with package and they said they couldn't do anything since it was late on Friday. I sent an email to customer service complaining of the service. I received a tracking # for another delivery. They delivered "trash" on second attempt -- looks like weeds along the road somewhere.

I sent customer service another email and included a picture of 2nd delivery and requested my money be returned to my credit card.

I plan to followup with my credit card company with complaint as well.Wish I had seen this website prior to ordering!

Review about: Wesley Berry Flowers Delivery Service.

Had an Experience with Wesley Berry Flowers?

Write a review

Comments

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

Ssimon
#819971

Wish I had read reviews before ordering for a graduation celebration. Flowers were scheduled for delivery yesterday...STILL NOT DELIVERED and customer service has not responded to any messages I have left by phone or email. My credit card was charged but I have filed a dispute...I just really wanted the order delivered for this special occassion, so disappointed.

REPOSTING
#462970

To get to wes, you must, (in masses everyone, employee and customer) file complaints with teleflora and ftd. he is a vip with these companies and they take good care of him. However, they were slammed with complaints they would do something. And that is the only thing that would scare the sh#t out of him.  

If you really care and want to change things do this.... 

1. contact about their VIP member, Teleflora 800.421.2815 or email us at salesadmin@teleflora.com

2. Contact about their VIP member FTD 1-800-788-9000 or email us at ftdmemberservices@ftdi.com  

3. Tell pissed consumer not to take money to delete these postings, these effect his business and save customers.

Angie
#462564

:( I placed my order online on the 3rd to be delivered on Saturday the 7th...And they were never delivered!!!

This is such ***!!!

im so pissed!!!these were flowers for my grandmother for Easter!!!!!!!

Billie
#450179

I have not heard back at all from Wesley Berry Flowers although I've left messages and emailed. My credit card company credited back the amount especially since I sent pictures of both attempts.

DoSomethingAboutIT
#430025

To get to wes, you must, (in masses everyone, employee and customer) file complaints with teleflora and ftd. he is a vip with these companies and they take good care of him. However, they were slammed with complaints they would do something. And that is the only thing that would scare the sh#t out of him.

If you really care and want to change things do this....

1. contact about their VIP member, Teleflora 800.421.2815 or email us at salesadmin@teleflora.com

2. Contact about their VIP member FTD 1-800-788-9000 or email us at ftdmemberservices@ftdi.com

3. Tell pissed consumer not to take money to delete these postings, these effect his business and save customers.

ANGERED BY WESLEY BERRY
#429590

Please take a few minutes and file a complaint with the BBB of Michigan.This is a Michigan florist who also operates a call center on the premises.

He gets customers by not allowing people answering the phones to let the customer know I'm not located in that city. Some customer reps have gone as far as to say I'm twenty minutes from there...when there is Miami Florida and the customer rep is in Michigan. This company needs to be held accountable for misleading customers on the phone about location and the product being delivered. When you order from Wesley Berry Flowers for holiday delivery amd it's going anywhere besides metro Detroit area you will probably end up with flowers thrown in a box and shipped fed ex from Michigan to the address you requested a flower shop to deliver to.

Why does this happen because Wesley Berry Flowers charged you for a deliver they know they are unable to make so by some miracle substation policy they are able to ship flowers in the mail to you and feel it's just fine. Sorry they burned you too...for future flower buyers sake please take a few minutes and file a complaint.

Thanks......we can change things...

dazzlinblu
#429347

go to www.bbb.org (better business bureau) and submit your complaint - this business has NO business BEING a business! thanks... if y'do :)

Billie
#429236

After posting complaint, I have disputed the charge on my credit card and they have credited back my account. I also provided pictures of flowers received on both attempts to confirm my dissatisfaction with flowers sent.

You May Also Like

Wesley Berry Flowers - Terrible Wesley Berry Flowers "Here is what we ordered, here is what we got...NO vase, clearly not the same. Tried to contact the company numerous ways, no responses. We tried to email, go through..." Read more Wesley Berry Flowers - Roses Flowers Review from Chicago, Illinois Wesley Berry Flowers "I got flowers today .1 dozen pink roses.edges are brown,slight aroma,wilted. My daughter ordered from seattle it was for mothers day. Very dissappointing.it was meant to cheer me since 1st..." Read more Wesley Berry Flowers - Flowers Review from Gadsden, Alabama Wesley Berry Flowers "I am posting as a florist that received an order from your establishment. You sent us an order for a total of $49.97 when in fact you charged the customer..." Read more Wesley Berry Flowers - Bouquet Review from Milwaukee, Wisconsin Wesley Berry Flowers "I ordered flowers for a friend's birthday. I requested a Spring bouquet. I was told, they had just the perfect arrangements for $55.31 everything inluded. Same day delivery was promised...." Read more Little Caesars - Nasty/ unprofessional Little Caesars "I just wanted to say that Sarah heckman Dean needs to be fired. She talks to her employees any type of way. She cusses at them and calls them names...." Read more Tradesy - Horrible Customer Service Tradesy "The customer service for this site is non existent. I recently purchased a bracelet on there that does not match the description or the picture listed whatsoever. It was supposed..." Read more Sears Appliances Failure - Ridiculousness Sears "We have had our Kenmore STOCK No. 13472N MOD 665.13472N410 which we purchased 11/21/2014 just under 3 years ago. May of 2015 (just 6 months in) the machine stopped working...." Read more Kraft Maid And Lowes - Kraft Maid kitchen cabinets are junk! Kraft Maid And Lowes "We purchased a complete kitchen from Lower', who sold the Kraft Maid cabinets. We bought the cabinets from a sample door at the store. When the cabinets arrived at our..." Read more