2 comments

I ordered an arrangement for my mother-in-law who had major surgery this past week.She loves roses so I chose a bouquet that was FULL of roses.

It was called Deep Emotions Rose Bouquet. My husband is down there to help support her recovery and sent me a picture of the flowers. Or should I say lack there of. See attached picture.

I paid 90 dollars for what looks to be four roses and lots and lots of filler. When I got my response back from the company two days later the only thing they offered me was $50 off of my next order still having to pay delivery fees etc. Why on earth would I order flowers from them again? Not only is their product horrible their customer service is severely lacking.

I'm agreeing with a lot of the reviews I have seen...I too wish I would have seen this site before ordering.Save yourself a lot of headache, and money, and don't order from this company.

Review about: Rose Bouquet.

I didn't like: Customer service, Extreme overpricing, Bait and switch on order.

Review #586400 is a subjective opinion of a user.

1.2
Style and Design
Discounts and Special Offers
Advertised vs Delivered
Price Affordability
Turnaround Time
Customer service
Website
Delivery Service
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Bad quality / $90
Preferred solution Full refund

Had an Experience with Wesley Berry Flowers?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1043958
Agreed. I had a similar experience. I ordered " Abundance of Roses" in the premium size that looked like the 18 roses in a cut glass vase. What my daughter in law received was 5 small roses and 5 Carnations with a lot of baby's breath in a small cheap vase. VERY DISAPPOINTING and not at all what was represented. Plus getting Wesley berry to respond has been an exercise in frustration beyond all measure. I finally told my credit card NOT to honor the charge.
Anonymous
Mount Juliet, Tennessee, United States #936492
Thank you so much..was on phone to order for a birthday for my daughter... just seemed fishy. As I was ordering I did a quick review on the company... Thanks for posting!

You May Also Like

"I placed an order for an "Admiring Elegance bouquet" with a premium upgrade. The bouquet that was delivered is completely different (picture added). I called customer service and the lady..." Read more
"I got flowers today .1 dozen pink roses.edges are brown,slight aroma,wilted. My daughter ordered from seattle it was for mothers day. Very dissappointing.it was meant to cheer me since 1st..." Read more
"Quality of product was not as described on the website. Product #WBF 01846. I paid $85.39 the product description stated the fruit basket would have a wood chipped basket,..." Read more
"I want to start off by saying that I don't normally complain about things but in this case, I feel it is necessary, as my mother was upset about this...." Read more
"Hi.. Guys This is Pinky Panday. I got my house shift by Agarwal Packers and Movers. And These guys have done it very carefully and safely. And They have done..." Read more
"AutoTopsDirect Mazda miata convertible top is Junk Miata replacement tops are a FIRE HAZARD. Refused warranty service for faulty rear defroster solder. Smoke, melted vinyl and shattered window. Lloyd (their..." Read more
"I booked a 2 night stay, April 19-21 2017, at the Horseshoe Bossier City on April 17 2017. I used the TOTAL REWARDS website and selected a King non-smoking room...." Read more
" I got coc 8 max base from my school friend.at sri Lankan rupies 2500 .so after month he change password .plz give back my account .plzz give me ecount..." Read more