We ordered chocolate covered strawberries and 1 balloon. They over charged our credit card as to what we were told on the phone.
When we called about it they said we would get a partial refund. We have received nothing. I also received an congratulatory email indicating the delivery had been made. The recipient was home and received nothing.
Another day had passed and we received a call saying the address was incorrect so when we tried to call back to confirm we could not get an answer. Sat on hold 3 times for more than 30 minutes each time. We emailed them 4 times through their website and cancelled the order. Another 2 days past and we received another phone call asking for a correct address.
We explained that the order had been cancelled. Five days after the order had been placed the recipient received old nasty truffles on the door.
Not even what we ordered. We are disputing the charge and hopefully won't have to pay for this lousy company's nasty truffles!!!
Review about: Wesley Berry Flowers Flowers.
Reason of review: Not as described.
Monetary Loss: $93.
Preferred solution: Full refund.