Wesley Berry Flowers - Wesley Berry delivered wilted Carnations & weeds for my boyfriends birthday!!!
I ordered flowers on 6/26/14 to be delivered on 6/27/14 to my boyfriends place of employment for his birthday, since he just started a new job. I received confirmation that the flowers would be delivered on 6/27/14.
I emailed the company around 4pm on 6/27/14, because the flowers had still not been delivered. I did not receive a response until 6/28/14 (his actual birthday). The voice message stated that the flowers had not been delivered, but they would be delivered that day (6/28/14). Since that was a Saturday his office was closed, so this was not an option. The message also stated that there would be a $50.00 store credit.
I called the company and left another message, asking that they attempt delivery on Monday morning (6/30/14), and to add candy, babies breath and additional flowers to equal the $50.00 credit that was offered. To date, no one from the company has responded. The company finally delivered 3 wilted Carnations and some dying weeds on 6/30/14, late in the afternoon.
I am currently in the process of filing a complaint with PayPal and the Better Business Bureau.
More Review Details
- Monetary loss:
- Product or service
- Late Delivery
- Review category
- Flowers / Florist
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