I ordered a $60.00 large white poinsettia in a wicker basket with a frosty green silk ribbon for my Mother who is in an assistant Living Facility. What I paid for WAS NOT what was delivered they sent a substitute with out contacting me it was an ugly Red Poinsettia that I could have went to Walmart and gotten for $15.00 or less. Make customers aware of the substitute so they have an option to cancel and go to another supplier.
A positive is it was delivered on time. I guess Walmart is close by! JUST GIVE ME WHAT I ORDERED!
Customer service is a good thing.