Wesley Berry Flowers - Bait and Switch
I ordered a floral arrangement from Westley Berry Flowers (Flower Delivery Express) that cost me $100.06, it was delivered the same day, so the Express part is correct.The problem is, the arrangement looked NOTHING like what I ordered!
I attempted to contact FDE and Wesley Berry Flowers to resolve this issue and cannot get a hold of an actual person. I contacted the florist who actually created the arrangement and found out that they assembled EXACTLY what Wesley Berry sent them.
So basically Wesley Berry shows one thing on their web page and ships you something entirely different.I also discovered that the $100.00 arrangement I purchased would have cost me $46.00 had I called the local florist directly.
More Review Details
|Product or Service Quality|
What I liked
- Fast delivery
What I disliked
- Product was not what was pictured
- Overcharged for the flowers they provided
- Can not get a hold of anyone to resolve my issue
- Do not stand behind their satisfaction guarentee
- Reason of review:
- Not as described
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Flower Delivery Express Christmas Tree Celebration
- Review category
- Flowers / Florist
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