I ordered a floral arrangement from Westley Berry Flowers (Flower Delivery Express) that cost me $100.06, it was delivered the same day, so the Express part is correct. The problem is, the arrangement looked NOTHING like what I ordered!
I attempted to contact FDE and Wesley Berry Flowers to resolve this issue and cannot get a hold of an actual person. I contacted the florist who actually created the arrangement and found out that they assembled EXACTLY what Wesley Berry sent them.
So basically Wesley Berry shows one thing on their web page and ships you something entirely different. I also discovered that the $100.00 arrangement I purchased would have cost me $46.00 had I called the local florist directly.
emingeri wrote the review because of not as described at Wesley Berry Flowers and attached photo s. Reviewer claimed that he or she lost $50 and wants Wesley Berry Flowers to issue a partial refund.
The most disappointing in user's experience was product not as described, overcharged for the flowers they provided, can not get a hold of anyone to resolve my issue and do not stand behind their satisfaction guarentee. Author liked the most fast delivery. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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