1 comment
Not resolved

Ordered Flowers for delivery.Did not arrive for day ordered.

Compensation was free upgrade bouquet with balloon. Delivered, bouquet was less in quality than what was ordered. No balloon. Called to complain.

Met with attitute. Asked for a supervisor and was hung up on. Sent complaint via website. No response.

Saw my bill, it was in American funds which is not listed on the website. Called again 3 days after my email and was told there was no record of a complaint and too many days had passed to discuss any refunds. Spoke with a supervisor (or just another person) who offered me a 20$ Promo code for my next order.

I managed to negotiate to a 50$ promo code, but I do t really want to use it...because 50$ worth of garbage is still buying garbage.

Review #1000721 is a subjective opinion of a user.

Style and Design
Advertised vs Delivered
Value for money
Turnaround Time
Product or Service Quality
Delivery Service
Price Affordability
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Wesley Berry Flowers?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Trenton, Georgia, United States #1283863
My experience was almost exactly the same! Now their number says disconnected, their facebook page says unavailable as well as their twitter. The customer service email comes back as undeliverable. They are dishonest and a cheat. If they havent closed down yet I'd be surprised. Read all these accolades about the owner. If he's so great, he needs to deal with all these issues directly and fix them!

You May Also Like

"Photo on left what we got!!! Right is what was ordered! Nothing alike. Cheap basket sent...no roses. Pine cones? Didn't see those on what was ordered...." Read more
"Paid for delivery and expedited service. Called them back and they stated couldn't deliver today. I asked to cancel service supervisor tried to save by stating would send..." Read more
"I ordered a floral arrangement from Westley Berry Flowers (Flower Delivery Express) that cost me $100.06, it was delivered the same day, so the Express part is correct. The..." Read more
"Ordered $100 flower arrangement for funeral. This was the price after their $40 online discount, but before delivery, taxes etc. On the day of delivery...they called and said they..." Read more
"POSHMARK always sides with the buyer, in this instance the buyer claimed the item was brown which is clearly purple with navy undertones. I didn't photo shop or try to..." Read more
"My fiance bought a wedding dress from these crooks on Feb 1, 2017. It arrives stuffed in a plastic bag shoved in our roadside mailbox!!!!!!!! Are you freaking kidding me!!!!..." Read more
"Good Day I went to Singapore for holiday from 23-26 March 2017. On 26th march, i went to 7-ELEVEN, address 7-11 #368, 60A Orchard Rd. #01-03 S(238890), around 14:28 to..." Read more
"Paid for a waist trainer and never received it. Found this company via Facebook. I did very little research but when I did google the company's name, I found some..." Read more