Manufacturer: Wesley Berry Flowers Category: Delivery Services Clear all filters (118 of 118 reviews match)
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I ordered flowers online for Mother's Day in 2015 from Flower Delivery Express, Wesley Berry Flowers, 2985 Haggerty, Commerce Charter Township, MI 48390. After completing the payment information and verifying the amounts, I submitted my order. The invoice generated had...
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Anonymous

Anonymous That is astounding! Astounding! The only word for it is theft! Can't your credit card provider do something !

1.0
I didn't like
  • Would not cancel order or issue partial refund
#915789
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I ordered flowers for my mom back in 2013. She never got them and we tried to contact the company to no avail. We even contacted our bank and they tried to get our money back as well to no avail. Today I opened up an old One Note folder and there it was, the receipt....
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It was our 50th and their 25th year so you can see how important these flowers were. I was told that the arrangement would be in the $40 range but with all the added costs it went up to almost $70. That was my first disappointment. Then yesterday, the anniversary,...
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Wesley Berry Flowers Delivery Service Review

#896155
I ordered a beautiful arrangement on July 20th, 2016 to be deliveried on August 6th,2016 and I didn't get anything. This is the second time this is happened to me. I am livid!!
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Wesley Berry Flowers Delivery Service Review

#894544
1.0
Ordered a snack from Wesley Flowers for my son-in-laws birthday on 8-1-16 to be delivered on Wednesday, 8-3-16. Good thing I followed up with my daughter, computer said it was delivered, daughter said it wasn't received so I called the ftd provider and found that, un fact, it wasn't delivered. Very deceitful company. Cancelled my $70 order and asked my daughter for the name of a local florist.
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Wesley Berry Flowers Delivery Service Review

#887475
2.3
1st time ordering, it stayes next day, not delivered yet. Cust serv sucks, dont buy please. They lie
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Wesley Berry Flowers Delivery Service Review

#887286
1.0
Honestly this was the worst service I have ever experienced. I had to pay for flowers that I didn't order and that weren't delivered on the date I requested and paid extra for. When I asked for a refund they said that they would have to pick up the incorrect flowers that are perishable and would presumably be thrown out. I would NEVER recommend this vendor.
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Took them forever to deliver my flowers. Then, I complained (after hours on the phone). The CEO sent me this nice email about how he was sorry and an alleged staff meeting happened to discuss my concern. I was issued a $50 credit for future order. Guess what the...
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Wesley Berry Flowers - Bait and switch over and over
Wesley Berry Flowers - Bait and switch over and over
In early July, I searched online to deliver flowers to someone in Pocahontas, AR. The total included extra charges that were not clear before I submitted payment. I complained via phone and e-mail and Mr. Berry e-mailed me in apology, including two $50 credit codes.....
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Anonymous

Anonymous I got the same promo code for $50, but it is unusable. I have spoken to five different people who have given stories of "system is down" to "we'll be back with you." Now, th...

2.5
I didn't like
  • Charged for extras not delivered
#896179
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the LEAST you could do is hire people that speak ENGLISH, my order was not delivered, your NON english speaking employees just say "call tomorrows at 9AM for manager" well TOMORROW IS SUNDAY WTF?!REALLY?! 70 bucks for a "cheap" arrangement that cant even DELIVER in 2,...
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I didn't like
  • Customer service can not speak english
  • Call center not a florist
#887562
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Horrendous.This company...if it really is, is pathetic liars and thiefs. DO NOT ORDER FROM THEM. They email you saying your order has been delivered. It was not. Hours later it was delivered from a different florist. Nothing like what I spent $133.00 on. Phone call...
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Anonymous

Anonymous WB is one of many sending only call centers. Real florists won't deal with most of these call centers, so WB was lucky they got anyone to fill the order. WB undersells bouquet...

Ordered flowers for surprise Birthdat Party 48 hours ahead of time. That date came, NO FLOWERS! Office closed until Monday am. 4 days later still no flower delivery. Called C/S talked with Supervisor( Chantel) and explained my problem. She offered a different bouquet!...
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SCAM! My husband, who is active military in Afghanistan paid to have flowers, balloons,a teddy bear and candy sent to me for our one year anniversary. Not only did they charge us 157 dollars and never delivered the product to my home but, the service is HORRIBLE !!! I...
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Anonymous

Anonymous It's unfortunate that place is still in business with all of the complaints out there. WB is one of many sending only call centers and not even a real florist. They add on too...

1.0
I didn't like
  • Was a horrible experience
#882035
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I cannot describe to you how horrible 1) Wesley Berry Flowers customer service was and 2) how I was scammed out of close to $100 for "$25 Birthday Bouquet". The sad part it, it completely ruined a birthday but not only that, I'm now short god knows how much for a huge...
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1.0
I didn't like
  • Took money without delivering product
  • Lied about calling me back
  • Not as advertised
#881540
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