0 comments

Wesley Berry Flowers is an online flower service. I ordered an arrangement to be delivered to my mother in law for mother's day, and placed the order on the Friday before.

She did not receive the flowers on Saturday as scheduled. She received the flowers on Monday following mother's day. An e-mail to their customer service was not answered. A phone call the next day resulted in no call-back. Finally, today, I reached their customer service department.

I was told that since she did receive the flowers (late) I could not receive a refund. They said they were overwhelmed with orders and are still delivering Mother's Day arrangements. (This is Friday after!!) When ordering the flowers on Friday before Mother's Day, there was no indication that they would not be able to fulfill the order as placed. I am totally underwhelmed with this level of customer service and will not use this firm again.

Review about: Wesley Berry Flowers Arrangement.

Had an Experience with Wesley Berry Flowers?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Wesley Berry Flowers - Bait and switch over and over Wesley Berry Flowers "In early July, I searched online to deliver flowers to someone in Pocahontas, AR. The total included extra charges that were not clear before I submitted payment. I..." Read more Wesley Berry Flowers - Terrible customer service Wesley Berry Flowers "I placed an order for an "Admiring Elegance bouquet" with a premium upgrade. The bouquet that was delivered is completely different (picture added). I called customer service and the lady..." Read more Wesley Berry Flowers The Perfect Cheer Arrangement Review from Lakeville, Minnesota Wesley Berry Flowers "This company is a scam! I was completely mortified. The person I sent the flowers to told me they looked very unprofessionally arranged and they were jammed in a small..." Read more Wesley Berry Flowers - Flowers for funeral embarassingly small when I paid for exquisite upgrade Wesley Berry Flowers "AVOID MY MISTAKE - READ THIS! I ordered flowers for a funeral. The arrangement was called the "Givens Plant Basket". The basic plant basket was 59.99 and..." Read more Quigley Concepts Event Management - Unprofessional Quigley Concepts Event Management "Made a complaint about Quigley Concepts Event Management about one of their staff who parks on a disabled parking at glendalough station. Number one she is NOT disabled. Number two..." Read more Rodan and Fields - BEST on the market! Rodan and Fields "Totally worth the investment. Use sparingly and you won't have any issues. If you're having problems, you're using too much. One swipe at night. It's so easy. My eyelashes have..." Read more Adventure RV - AVOID AdventureRV.net Adventure RV "If anyone is in the market for RV parts, I would STRONGLY DISCOURAGE you from dealing with AdventureRV.net. I recently had one of the worst customer encounters of my life..." Read more DON'T RENT FROM AMERICAN HOMES 4 RENT! American Homes 4 Rent "Rented from AH4R for two years (2015-2017) IN Powder Springs, GA and they are horrible to deal with. Your rent is going up every year without fail and they are..." Read more