I called to order flowers for my mother for her birthday. All over the website they state "Same-Day Delivery." I ordered her a bouquet at 9am to be delivered to her office the SAME day. I even provided an exact address and phone number to the office. By the time she left work NO flowers had been delivered. No product should = no payment.
When I called to get a refund today I was told that there was a possibility if the flowers were made up YESTERDAY that the flowers could be delivered TODAY and I would still be charged. TODAY is NOT my mom's birthday.
Luckily Wesley Berry Flowers hadn't even bothered to make the bouquet all yesterday (let alone attempt delivery) and so I managed to get a refund only after I had to get snappy with the customer service representative.
There are a lot of choices out there for flowers. DO NOT bother with a company that does not fill your order and then has the audacity to try to charge you. They are attempting FRAUD.
Review about: Wesley Berry Flowers Delivery Service.