This company is a *** joke. My husband, a United States marine, ordered me flowers.
What a joke. The delivery lady was rude. She gave my order to the neighbors. As I greeted her she told me to go next door to get them.
I got them, and not wanted to Hurt my husbands feelings I said thank you I love them. He asked for a photo, I sent one. He explained how he ordered a birthday arrangement and it was supposed to be red. I got a thanksgiving arrangement (in january) and they were wilted and sparse, only like 7 actual flowers, the rest were weeds basically.
So he called and told them. They promised a new delivery of 2 dozen red roses to be delivered today and a 150 dollar rebate. (Like we'd actually use them again) nothing showed up. At 4 pm he made a phone call to inquire.
You see, it was -17 degrees overnight and flowers for outside on this weather, so I stayed home all day to accept this non existing arrangement. After 2 hours on the phone, mainly on holds with less than English speaking customer service reps, I have up for the night.
Don't use this company, they will take advantage of the very people defending them and making sure they have the rights to do so. I don't know how they sleep at night.
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