I ordered flowers online through these people on the 11/15/2013 to be delivered the same day. The flowers was never delivered and when i call customer service to check on the flowers, they say its going to get delivered the first thing in the morning (11/16/2013).
I said OK because the memorial service is on that day anyway. Ummmm its been a whole week my family haven't received any flowers. Where are my flowers? I called to get my refund (1) they had me on hold for nearly 20 minutes and (2) when she finally answer the phone we got disconnected.
I call back again and the lady who helped me barely understand or speak English..what the heck!?. This is why I hate being deployed because people like this will take advantage of you and the only way you can keep in touch with them is through phone.
I already feel bad for missing my best friend 1 year mark of his passing and this is happening. JESUS!
Monetary Loss: $35.