Boulder City, Nevada
Not resolved
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Website
0 comments

DO NOT SHOP AT WESLEY BERRY !!! - WARNING - Placed flower order for same day delivery. Flowers were not delivered that day nor EVER! 20 calls to their inept India Call center resulted in poor script reading. Transferred calls to their customer (dis)service usually resulted in endless hold times or the call gets cut off. One time, and one time only, I actually got thru to a real person who seemed to resolve teh problem but she promised to call back and never did.

Email attempts to Wesley Berry come back as failed attempts.

Voice mail messages go unanswered.

Charges on invoice show up that were not ordered.

And, their, "too good to believe pricing" comes back highly inflated and uncompetitive after all the 'slam' services charges.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of call center answering service and being lied to. Please immediately contact the author of this review to discuss poor customer service of flowers and associated monetary loss in the amount of $73. Wesley Berry Flowers needs to issue a full refund according to poster's claims.

Other people also mentioned flowers in their reviews. You may find this information helpful for further shopping at Wesley Berry Flowers.

Had an Experience with Wesley Berry Flowers?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like