Wesley Berry Flowers - Worst florist ever BEWARE

587 of 2285 Wesley Berry Flowers reviews

I ordered 18 pink roses to be delivered to a patient that had a mastectomy.The item delivered was just a simple bouquet they called a "smiles" bouquet and I was charged over $70!

The bouquet that was delivered is advertised on their website for $27!! When I called to complain and ask for a credit I was told they would only issue a $20 partial refund. Apparently the $27 bouquet turns into a $70+ purchase after adding $11.49 handling fee, $35 service fee and tax...what a rip off.

The customer service is horrible, I was on hold over 40 minutes before I finally got someone to try and help.I have attached a picture of the arrangement that was received and it is easy to see it is NOT 18 pink roses!!!!

This review is a subjective opinion of a user.
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Delivery Service
Customer service
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Advertised vs Delivered
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  • What I liked
      No items
  • What I disliked
    • Wrong flowers and bad customer service

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
$70
Product or service
Wesley Berry Flowers Roses
Review category
Flowers / Florist
review #712754

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