Absolutely the worst customer service ever! Contacted them thinking was local to Monterrey.
Placed same day order early Pacific Time was assured no problem and given Tracking number.
CCard charged $73 for an upgraded arrangement. Tried verify order was delivered at 5 PT and tracking number was bogus. Called to find out status, informed that order had not been placed with local florist and unfortunately wouldn't go out til following day.When asked where they were located was told Michigan. Have since discovered they are off shore.
Couldn't get refund, endless hold on phone 5 times and hung up. Reporting them DA
Reviewer is in happy mood. Honus14 stated that there is a room for improvement of refund issue and endless hole. Please contact the author of this review to discuss "absolutely nothing! " of wesley berry flower arrangement. Wesley Berry Flowers needs to read this review and look into the issue (if any) according to poster's claims.
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